Service Advisor

7 days ago

County Offaly, Ireland Laharts Full time

Laharts Skoda are looking to recruit an Experienced Service Advisor to join our Aftersales team in Clonmel.
The role includes:
Manage service customer appointments efficiently and liaise with customer as appropriate
Dealing with customer requirements for service and repair in an efficient and courteous manner both by phone and service reception
Liaise with Workshop, Warranty and Parts Department.
Achieve consistently high standards across the dealership and identify new ways to increase the performance
Determine workshop availability on booking system and manage bookings to ensure maximum workshop efficiency
Maintain high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc.
Keep customers up-to date on progress of each vehicles undergoing maintenance and agree on any additional work required.
Deliver highest levels of customer satisfaction and retention.
A passion for excellence in customer service
Minimum of 2 years' experience in a similar Service Advisor role
An enthusiastic, positive results orientated approach which demonstrates exceptional levels of customer care
Experience in managing customer accounts
Excellent Interpersonal skills and be highly motivated, Fluent written/spoken English with excellent communication and organisational skills
Strong Computer Skills including MS Office
Full clean Irish driving license
What we offer:
Performance Bonus
A clean and safe working environment
Job Type:
Permanent
Bike to work scheme
Schedule:
Monday to Friday
Supplemental Pay:
Performance bonus
Experience:
Service Advisor: 2 years (required)
Licence/Certification:
Full Driving Licence (required)
Location Clonmel
Benefits Competitive Salary
Closing Date 31/08/2025
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Contact Us
Whatever your question or feedback we are here to help.
So please feel free to contact us
Lahart Garages Ltd are a credit broker and not a lender.Lahart Garages Ltd is regulated by the Central Bank of Ireland - we are an authorised Financial Intermediary.Finance is Subject to status.
Other offers may be available but cannot be used in conjunction with this offer.We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.
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