C&B Manager

5 days ago

Carlow, Ireland Burren Amber Full time

C&B Manager We are currently looking for a passionate Conference and Banqueting Manager for our client based in an impressive 4* Hotel in Carlow.
They are looking for a manager to lead the department, take a hands-on approach with the team to deliver an excellent standard of service to the clients.
This property can assist with accommodation.
Key Responsibilities: Ensure that a training plan is carried out to promote smooth service.
Work closely with Heads of Departments to reach organisational goals.
Address guest complaints in the correct manner Checking and maintaining all spaces to include and reporting any areas which require maintenance.
Ensuring daily task are met consistently.
Completing new SOPs and updating existing as standards and operations change.
Evaluate and give feedback on the performance on a regular basis.
Stay up to date with trends in the industry.
Responsible for a proactive level of service within the operation.
Ensure that the opening and closing procedures are carried out and checked on a regular basis Review weekly rosters of floor and bar team members within the operation.
Clear and concise team briefings.
Management of standards of personal hygiene and uniform in all outlets.
The Ideal Candidate: 2-3 years experience in a similar position 4* or 5* experience would be a distinctadvantage Strong leadership and communication skills BURAMB22 Skills: leadership skills customer service managment Benefits: See Description

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