Deputy Manager

Job DescriptionBook Store ManagerLocation: Waterford Reports to: Regional Manager / Head OfficeAbout Our ClientOur client is a well-established, family-run Irish retail business with a strong presence across multiple locations.
Their stores offer a wide range of products including books, gifts, cards, stationery, and more, set within a multi-floor, welcoming environment.
They are known for excellent customer service, community involvement, and a warm, inclusive atmosphere.The RoleThe Store Manager will be responsible for the full day-to-day running of a large, multi-level retail store.
This includes leading the team, driving sales, delivering a high standard of customer service, and ensuring smooth operations across all areas of the store.What's on OfferCompetitive salary based on experienceStaff discount and performance-related bonuses21 days Annual LeaveCareer progression opportunities within a growing retail brandKey ResponsibilitiesSupport the Store Manage to manage and lead a team of approximately 20 staffDeliver excellent customer service throughout the storeDrive store sales and meet performance targetsOversee stock control, deliveries, and floor merchandisingManage store operations including cash handling, staffing rotas, and complianceSupport community engagement through in-store events and local outreachReport to Head Office and ensure policies and procedures are followedWhat We're Looking For2+ years of experience in a retail management roleStrong leadership and team development skillsCustomer-focused with strong communication skillsWell-organised and capable of managing multiple prioritiesComfortable working with KPIs, rotas, and budgetsA background or interest in books, gifting, or lifestyle retail is beneficialFlexibility to work weekends and eveningsIf you are interested in discussing this role in more detail, get in touch with ****** or call to get more information.
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