Food & Beverage Supervisor

1 day ago

Cork, Cork, Ireland Carrigaline Court Hotel & Leisure Centre Full time

Full Time Position in Collins Bar
5 days over 7 days
To liaise with all HOD's on a daily basis to ensure sufficient staffing levels.
To manage all bookings
To supervise Collins bar and day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Identify customer's needs and respond proactively to all of their concerns
Lead F&B team by attracting, recruiting, training and appraising talented personnel
Establish schedules, policies and procedures
Provide a two-way communication and nurture an ownership environment with emphasis on motivation and teamwork
To assist in the daily operation of Food & Beverage department
To be operationally responsible for the service delivery and standards throughout the F&B department building when on Duty
To ensure that the highest level of cleanliness is upheld in all areas of responsibility
Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints
To be operationally responsible for the service delivery and standards throughout the bar when on Duty
Ensure that the back of house areas are in clean and proper condition
To handle all complaints in a calm, organized and discreet manner ensuring complete service recovery every time
To get involved in and carry out training in the hotel
#J-18808-Ljbffr

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