Europe Change Lead

Overview
As Europe Change Lead, you will be responsible for leading and supporting the implementation of significant business change across the region, ensuring a smooth transition and minimising disruption to business operations.
This role requires a strong understanding of change management methodologies, excellent communication and stakeholder management skills, and the ability to work effectively both independently and as part of a team.
You will work closely with the Global Change and Communications team and directly with our Regional Managing Director, Europe, our Europe Integration team and key regional stakeholders (e.g., Finance, People, Digital & Technology) as well as local country stakeholders.
Given the regional scope, this role can be based in one of our offices located in Amsterdam, Munich, Paris, Madrid or Dublin.
Key responsibilities
Change Strategy: Collaborate with project teams and stakeholders to develop and implement change management plans aligned with project and organisational goals.
This includes impact assessments, stakeholder mapping, and tailored communication and training plans.
Stakeholder Engagement: Identify and engage key stakeholders, understand the employee journey and change impacts, and address concerns and resistance through targeted strategies.
Communication & Training: Create clear, engaging materials - such as briefings, newsletters, and presentations.
Establish a change agent network and deliver training to support local adoption and readiness.
Resistance Management: Proactively identify resistance and implement mitigation strategies, including manager briefings and additional communications.
Measurement & Reporting: Monitor and report on the effectiveness of change initiatives through structured tracking and stakeholder updates.
Risk Management: Assess risks related to change initiatives and develop mitigation plans to minimise impact.
Continuous Improvement: Regularly review and enhance change processes, staying informed of best practices and emerging trends.
Collaboration & Support: Partner with project teams and business leaders to ensure successful implementation, and support project managers in planning and executing change activities.
Qualifications
Previous experience of working on M&A change activity is essential, preferably in Europe.
Proven experience in a change management role, ideally within a professional firm/ consultancy environment.
High levels of discretion, collaboration and ability to navigate complexity.
Strong understanding of project and change management methodologies (e.g., Agile, Waterfall, Prosci, ADKAR).
Excellent communication, creativity, interpersonal, and stakeholder management skills.
Ability to develop and deliver engaging training programs.
Strong analytical and problem-solving skills.
Experience in developing and implementing communication plans.
Relevant change management certification (e.g., Prosci Certified Change Practitioner) is highly desirable.
Resilient and adaptable, able to work effectively despite ambiguity, in an environment where priorities and goal posts can often change.
High-energy, positive attitude, welcoming challenges and looking to make change happen.
Code of Conduct
The successful candidate will be expected to uphold our Code of Conduct.
This includes acting with integrity, respecting diversity and inclusion, and contributing to a positive and sustainable work environment.
Additional Information
Our colleagues share our vision and mission.
We offer a workplace where every person has the opportunity and voice to influence and change.
We want our people to succeed both at work and in their private lives.
To support this, we promote a healthy, productive and flexible work environment that respects work-life balance.
Turner & Townsend stands for a level playing field.
We celebrate diversity and are committed to creating an inclusive environment for all employees as well as actively encouraging applications from all parts of society.
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