Shared Services Clerk

Found in: Talent IE C2 - 3 weeks ago

Waterford, Ireland Glanbia Full time

The Opportunity

Are you someone who likes to make it happen, make it better and make it fun?
If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.

We are currently seeking a Shared Services Clerk. This permanent position will report to the  Accounts Payable Team Lead .

This role will be part of the Accounts Payable team in the SSC, and will require the flexibility to support the various teams within this function.

The duties of the Shared Services Clerk includes the processing of high volume invoices (including VAT determination) in a busy, fast-paced and goal oriented Accounts Payable team Demonstrate flexibility in providing cover for team members across the Shared Service Centre where the need arises Troubleshoot & resolve any invoice processing queries or issues that arise during the process. Perform root cause analysis of issues to prevent recurrence Perform Vendor Reconciliations in line with SLA, & root cause & resolve any unreconciled issues Participate in the GBS Continuous Improvement Program Resolve telephone & e-mail queries within the AP Function Liaising with colleagues in our Business Units Establish and maintain a positive relationship with other departments and colleagues Communicate and follow up effectively with stakeholders on issues & resolution Adheres to all department and company policies and procedures; and meets defined goals and activity metrics, including KPI’s and SLA’s Perform ad-hoc activities, projects and any other assigned tasks and duties as directed, to support the Shared Services Centre

The Skills you will bring to the team

Strong Accounts Payable experience, preferably in a Shared Services environment. Experience in P2P function. European language desirable but not essential. Evidence of any other professional qualifications and training, either completed or underway, would be desirable. Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers. High attention to detail and ability to handle large data with an excellent degree of accuracy. Strong Troubleshooting & Problem solving skills. End-End Process Orientation. Proficient with Microsoft Office Suite, especially Word and Excel. Customer Service Orientated . Ability to build & maintain relationships. Enjoys working in a fast-paced environment.

Where and how you will work

The opportunity will be based in  Dungarvan, Waterford with hybrid working arrangements available through our which allows you a greater choice in how you work and live, giving you a better work-life balance.

What we would like to offer you

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy and health plan.

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