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Department Manager, Dublin

3 months ago

Dublin, Ireland & Other Stories Full time
Job Description

At & Other Stories we emphasis the customer contact and in offering a personal and highly qualitative service in the store. Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories.

Are you ready to lead and inspire your team to achieve fantastic sales figures?

Find your place in a fast-moving environment where you interact with both customers and colleagues and put your business knowledge to the test on a daily basis. We are offering a job where every day is a challenge, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.

The job of a Department Manager comes with a range of responsibilities –and lots of rewards. Your to-do list includes:

  • Ensuring that your department team are providing excellent customer service on the sales floor, in the fitting rooms and at the cash desk

  • Working together with the store Visual team to ensure that our products are displayed according to company guidelines, promotional activity and seasonal trends.

  • Recruiting, training and developing your Sales Advisor team together with the Store Manager.

  • Planning your staff scheduling and organising your department to meet the needs of the business and maximise profitability

  • Ensuring our store routines, policies and guidelines are met to assist in loss prevention and safety in the store

  • Setting an example for your team by acting as a role model using our values.


Qualifications

You are a people person with previous retail management experience, preferably from leading a larger team. Your experience makes you a natural leader that sets goals, delegate work and follow up on results to optimize sales. Recruitment, training and developing the group is your responsibility. You set an example with a straightforward communication skill and ability to create an open atmosphere that allows your group of creatives to grow. Strong fashion awareness and a passion for customer service gives an inventive approach on how to drive commerciality in an inspiring way.

Your skills:

Just like everyone at &Other Stories, we believe you are a sales driven, social, open and ambitious team player full of drive and optimism. Your personal qualities should also include:

 

  • Excellent interpersonal skills and a passion for providing excellent customer service.

  • Leadership skills - the ability to delegate work, follow up results and provide constructive, straightforward feedback to coach and develop your team.

  • Being organized and able to prioritize multiple tasks based on the needs of our fast-paced business.

  • The ability to analyze figures and formulate plans to maximiser sales.

  • The drive and ambition to reach business goals in an effective manner.

  • A positive attitude and a willingness to learn and improve



Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Benefits

  • 25% Staff Discount within the H&M Group

  • Twice a year a staff allowance to shop the newest season

  • Paid Vacation