Claims Manager

4 weeks ago

Dublin, Ireland Medical Protection Society Full time

Job Introduction

Are you ready to take on some of the most stimulating work of your career? We are seeking a dynamic Claims Manager to join our Ireland Claims Team based in Dublin. This is a fantastic opportunity to work within a supportive, expert team of 17 colleagues across Ireland and the U.K dedicated to providing exceptional service and claims handling experience to our members.

Whether you're a qualified solicitor eager to explore in-house opportunities or an experienced Claims Handler seeking a refreshing change, this role offers a diverse range of responsibilities in managing both medical and dental claims. You'll have the chance to engage with a diverse range of claims, provide insights to our members, and collaborate closely with panel firms. This is more than just a job; it's a chance to thrive in your career while making a meaningful impact.

Join us at MPS, where you will be part of the world’s leading protection organisation for doctors, dentist and healthcare professionals dedicated to handling various medical and dental negligence claims.

Role Responsibility

Manage a caseload of Clinical Negligence claims to resolution. Support and advise members through the entire claims process. Assess the facts, law, apportionment issues, quantum and likely costs in order to devise and implement a case management and investigative strategy proportionate to the claim. Ensure accurate claims estimates are created and maintained. Provide direction and support to Claims Assistants as needed. Address and resolve any apportionment issues effectively. Gather necessary documentary and factual evidence from members and witnesses. Analyse quantum and engage in settlement negotiations proactively. Utilise Alternative Dispute Resolution (ADR) and mediation where appropriate. Collaborate with external litigation solicitors (MPS Panel) to provide ongoing strategic direction and input until resolution.

The Ideal Candidate

We are looking for a candidate with Personal Injury Claims experience, preferably in medical or dental negligence claims, ideally from a defendant perspective. You should possess a passion for representing our members and a dedication to delivering outstanding service.

The ideal candidate will have experience handling a high volume of claims independently, demonstrating a proven ability to assess claims effectively and implement strategic resolutions.

Possessing excellent negotiation, communication, and interpersonal skills is essential for fostering strong relationships with our members. Additionally, a collaborative mindset is key, as you will be working within a diverse and supportive team environment.

Package Description

11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus 9 flexible bank holidays Medical Insurance Allowance 6x salary death in service Employee Assistance Programme A range of shopping discounts from major high-street retailers

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