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Technical Support Specialist
2 months ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional's and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
Abbott in Ireland
Abbott serves the Irish market with a diverse range of health care products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 5,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946.
Abbott Ireland Diagnostic Division – Sligo:
Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics.
Abbott’s diagnostic products offer customers automation, convenience, cost effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements.
We currently have a vacancy for a Technical Support Specialist and this position will involve the following:
Purpose of the role:
To ensure the plant meets its customer quality, service, regulatory, financial and safety goals through effective technical support of DRO and BRO products.
Your goal is to plan and implement technical support solutions and projects to assist the plant in meeting KPI’s.
You will be an excellent communicator, as the role will often require you to work with many departments and external entities to accomplish goals.
Major Duties and Responsibilities
Provide technical support to the product manufacturing team to meet production targets. Design and manage process improvement projects. Assist in product development/improvement projects. Transfer of new products from other Abbott sites. Participate in laboratory maintenance programs. Identify and implement cost reductions.Qualifications/Experience:
Higher Certificate, Ordinary or Honours Bachelor degree in scientific and technical field is desired or relevant combination of education and experience. 2-4 years’ related work experience. (Advanced degree(s) may offset required years of experience).An Equal Opportunity Employer
