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Analytical Service Technician

3 months ago

Dublin, Ireland Eurofins Ireland Food Testing Full time
Job Description

Interested in Food? Are you organised with good attention to detail?
Like to be kept busy?
Yes – well then you should consider this role in our busy Service Centre in Finglas, Dublin 11.

To deliver improved and consistent customer service through people and project management, service delivery and cost control:

  • Responsible for supporting the sales and customer services team in administration and planning.
  • Responsible for taking in customer samples, sorting them and ensuring that the correct information is recorded onto the LIMS system for samples that are to be analysed within Eurofins network of laboratories.
  • Undertaking general administration duties including photocopying, typing etc. as required.
  • To handle customer enquiries and provide technical expertise for all aspects of Eurofins testing services to ensure the highest quality customer service.
  • To be accountable for customer satisfaction, notably through ensuring good reporting turnaround times and a rapid follow up of customer communications.
  • Identify continual improvement in the customers overall experience with Eurofins by liaising with internal departments within Eurofins to ensure we meet our clients demands in a cost-effective manner.

Qualifications

What you'll need to succeed

  • Degree level qualification in Food Science, Analytical Chemistry, Environmental or other relevant subject
  • Record of ongoing professional development
  • Previous experience working within an accredited contract testing laboratory or food industry laboratory environment are preferred but full training will be provided
  • Thorough understanding of relevant quality system and accreditation requirements
  • Good keyboards skills and experience of LIMS Systems, MS Office packages in particular Excel.
  • Good standard of written and spoken English and numeracy skills.

Who we are looking for:

  • Hard working self-motivated and professional team player
  • Ability to work well under pressure
  • Excellent attention to detail
  • Ability to multi-task, prioritize, organise and co-ordinate your own workload
  • Good written and verbal communication skills


Additional Information

Join our team at Eurofins Food Testing Ireland - We offer a competitive package

This is a full-time, permanent role - 39 hours per week. Offering an initial 22 days annual leave, plus 10 days bank holidays. We offer a competitive salary, a contributory pension scheme and exceptional healthcare provision (after a 6 month probationary period), plus complimentary life assurance.

Perks of working at Eurofins Food Testing Ireland Free Parking. We are on a convenient bus route (with a bus stop outside our Little Island site). Sports and Social Club. Bike to Work Scheme. Employee Assistance Programme and an emphasis on employee wellness.

We support your development Eurofins are committed to supporting your career development. We offer training and development and the opportunity to progress in a growing and ambitious company.

We embrace diversity Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal

Life at Eurofins is different We want you to succeed and fulfil your potential. We don’t tie anyone to a tightly structured career path; instead, we create an environment where you can make your own decisions, prove yourself and advance quickly. Above all, we’re a meritocracy, promoting people based on talent and results, whatever their background.

Become your most extraordinary self at Eurofins Food Testing Ireland with support and development throughout your career