Regional Operations Specialist
3 months ago
At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.
For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.
The Role & What You Will Be Doing
This is a key role in the Order to Cash cycle, suitable candidates will ensure demand is accurately reflected and transacted on the ERP system (SAP): while striving to minimize disruptions to the supply chain and meet or exceed customer expectations.
Every day, we rise to the challenge to make a difference and here’s how the Regional Operations Specialist role will make an impact:
Processing Demand Signals from Affiliates or hubs reflecting demand on ERP system (SAP)
Maintenance and execution of Customer demand in SAP for Sales Order entry, Transactional history, Inventory availability, Order scheduling, creation of Outbound delivery, transport orders, invoicing and returns
Report and monitor all orders to ensure timely approval, pick / pack and dispatch process, in line with customer expectations and KPI’s
Arranging international freight using multiple shipping methods as well as associated documentation from origin to destination with warehouses, carriers, and all relevant stakeholders (Internal & External)
Quality check all documentation which is issued (Invoice, OBD, AWB, COO, etc.)– ensure that the information is accurate and provided to the relevant stakeholders within a timely manner.
Support the development and design of reporting outputs for the Supply Chain Operations Function (Open Order reports, allocations, packing and delivery confirmations) and utilize them to effectively carry out your role
Develop an understanding of product flows; with an ability to understand and interpret the financial, physical and transactional flow of material through the Viatris network
Work cross functionally to resolve any issues such as data inaccuracies, changing requirements (Master data, pricing, customer, or regulatory changes) and collaborate with other functions to proactively eliminate blocks with the Supply Chain
Design, improve and maintain systems, processes and documentation.
Effective communication and excellent customer service skills to successfully work within a multifunctional environment
About Your Skills & Experience
For this role, we’re looking for a candidate who has an effective combination of the following qualifications, skills and experiences:
2-3 years relevant supply chain / logistics experience
Solid general management, leadership, and organizational skills.
Ability to recommend practical ways using innovation, good judgment, creativity, and strategic thinking.
Qualification in a Project Management or Supply Chain discipline would be a distinct advantage.
Experience of freight documentation i.e., CMRs, AWB
SAP or similar ERP system experience required.
Ability to work in a dynamic environment with multiple priorities
Microsoft Excel competency is essential
Analytical skills are an asset
Ability to recommend practical ways using innovation, creativity, and strategic thinking
Attention to detail essential
Written and verbal English skills
At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles.
Why Viatris?
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. You will also have the opportunity to access excellent career progression opportunities and work-life balance initiatives.
Diversity & Inclusion at Viatris
At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit
Sustainability at Viatris
Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit
At Viatris, we offercompetitivesalaries, benefitsandan inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.
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