Telesales Executive

3 weeks ago

Dublin, Ireland Culligan Water Ireland Full time

At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future.

Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.

This role as a Tele-sales Executive will deliver the desired Mains Fed Water Cooler sales and performance targets within their assigned geography; working in partnership with the overall Sales Teams to deliver the Growth Plan through a significant period of growth for Culligan.

Responsible for ensuring KPI’s are achieved in meeting and exceeding your Sales Targets, through following up on Leads/Opportunities within our CRM system are met in alignment with our Growth Plan and product family strategy.

What this role involves:

· Responsible for driving Mains Fed Cooler growth (new and existing customers) within their geography

· Responsible for executing the Growth Plan within their geography ensuring alignment to wider business objectives

· Responsible for accurate and timely setup of all Tele-sales accounts

· Responsible for supporting your team and line manager in delivery of business objectives

· Responsible for maintaining strong communications with all departments and personnel

· Work closely with the necessary operational teams and the customer to ensure effective and efficient delivery of Mains Cooler Sales

· Responsible for accurate updating of our CRM with key information to enable successful and accurate measurement of Targets and tracking of all mandatory KPIs

· Responsible for personal governance and adherence to procedures ensuring compliance with company policy and best practice

· Responsible for personal compliance with and suggesting improvements to the end to end joining process, policies and procedures

What we're looking for:

·       Ability to handle a range of priorities

·       Demonstrated commercial awareness

·       Demonstrated good oral and written communication skills

·       Demonstrated competence in using Microsoft Office tools

·       A proven track record of providing good customer service

·       Demonstrated ability to consistently achieve targets

·       Telesales Experience

·       Experience of working well independently and as part of a team

·       Knowledge and demonstrated skills in utilising a CRM effectively

What we can offer:

  • Monday - Friday Days working pattern
  • 23 days' holiday + Bank Holidays - increasing with long service
  • Company Pension scheme
  • Company Sick Pay (after qualifying period)
  • Shopping discounts with Perks at Work
  • 24 hours access to Employee Assistance Programme
  • Volunteering Day
  • Employee support network and mental health assistance
  • Opportunity for career progression
  • Commission Scheme

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