Housekeeper - Louth Urology Department - Band 2

Job summary

An opportunity has arisen for a housekeeper to join our team in the Urology department at Louth for 15 hours per week. The successful candidate will join a friendly and supportive team.

The successful candidate will be working outside the main clinic hours and will be involved in making sure the department is clean and tidy and ready for clinics and procedures to be delivered in the department

Main duties of the job

As a housekeeper in the Urology department you would be expected to undertake all domestic and cleaning duties in both clinical and non clinical areas, reporting faults and complete documentation. There may be a need to assist with the provision of light meals and also duties relating to patient care

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

Our organisation strives to deliver high quality care to patients and offers great staff support through the well being services and training opportunities. We are an organisation which offers flexible working.

Job description

Job responsibilities

This role has responsibility for indirect patient care, under the direction of supervisory or nursing staff

This role also has end user responsibility for resources such as the equipment and materials used in carrying out the duties of the post.

United Lincolnshire Hospitals Trust is committed to safeguarding and promoting the welfare of children, young people and adults, both as service users and visitors to Trust premises. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder, in conjunction with their line manager, will be responsible for ensuring they undertake the appropriate level of training relevant to their individual role and responsibilities and that they are aware of and work within the safeguarding policies of the Trust.

The post holder is expected to treat patients, service users and carers with courtesy, care and compassion at all times, treating each person as an individual by offering a personalised service. Trust staff will adopt behaviors and attitudes which promote, supports and respects privacy and dignity in accordance with the Trust Dignity policies and dignity in care pledges. Staff are expected to challenge poor practice in relation to dignity and treat each other with respect.

United Lincolnshire Hospitals Trust is committed to providing consistently excellent and safe patient-centred care for the people of Lincolnshire, through highly skilled, committed and compassionate staff working together. We do this by putting our patients at the centre of all that we do and providing the best quality care with passion and pride. We have a set of values that inform every action we take and every decision we make. They are the foundation of what United Lincolnshire Hospitals NHS Trust stands for, and encompass a desire in all of us to provide the highest quality of care to patients and each other.

Person Specification

Qualifications

Essential

Basic general secondary education in English and Maths Knowledge of cleaning and food handling procedures Knowledge of COSHH and food hygeine procedures; induction and job training

Desirable

NVQ level 2 support services or equivalent or similar qualification Basic food hygiene certificate

Previous experience

Essential

Must be able to demonstrate previous experience of housekeeping in a domestic environment

Desirable

Be able to demonstrate previous experience of housekeeping Customer service training Knowledge of/ training in moving and handling techniques

Evidence of particular knowledge, skills and aptitudes

Essential

Be able to demonstrate ability to prioritise tasks Demonstrate understanding of COSSH Be able to demonstrate ability to work with minimal supervision Be able to demonstrate a positive approach to team working and/or lone working. Awareness & Knowledge of the dignity in care agenda Ability to evidence/ demonstrate key values and behaviours in line with the Trust framework: Patient Centred, Safety, Compassion, Respect and Excellence Be able to demonstrate literacy, numeracy and comprehension of written instructions sufficient to follow instructions on cleaning chemical containers Be able to demonstrate ability to work with minimum supervision Be able to demonstrate use of initiative in problem solving

Specific Requirements

Essential

Be able to demonstrate a flexible approach to changes in workload/duties/priorities Be able to demonstrate the ability to react quickly sensitively to meet a wide range of differing needs

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