Accommodation Assistant
4 weeks ago
Join our fabulous team at The Fleet Hotel as an Accommodation Assistant.
The Accommodation Assistant is an important position working closely with the Accommodation Manager & Accommodation Supervisors.
The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Cafe, much loved by Dubliner's for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley's Cafe which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner's for generations.
You will be responsible for the cleaning, service and maintaining of guest bedrooms and public areas of the hotel to an approved standard, helping to create a pleasant and memorable stay for all guests.
TASKS, DUTIES AND RESPONSIBILITIES
- To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
- To follow established company standards as per the standard operating procedures.
- To clean and maintain all public areas.
- To operate these vehicles safely and according to instructions.
- To clean and care for departmental equipment and storage areas.
- To clean corridors including glass (fire doors) doors.
- To conduct deep clean service as per standard operating procedures and frequency.
- To report any maintenance defects or otherwise which would affect the quality of the guest experience and/or, safety of the building.
- To provide in-room amenities such as water, gifts, fruit etc, as per standards and protocols.
- To ensure that all guests privacy and comfort requests are responded to immediately.
- To ensure the removal and safe and appropriate disposal of wet waste, glass and recyclables.
- To attend weekly meetings or briefings as required by Accommodation Management.
- Anticipate guests' needs, respond promptly and acknowledge all guests.
- To communicate effectively with all other team members.
- To adhere to all systems and procedures in place.
- Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and/or weekend shifts.
- To participate in training programmes as required.
The ideal candidate will possess at least 1 years' experience as an Accommodation Assistant in a 4* hotel setting
Perks and Benefits of working at The Fleet Hotel
Competitive rate of pay
PRSA pension scheme
Career progression opportunities across the Windward group
Employee Assistance Programme
Digital Wellness Programme
Complimentary, high quality meals on duty including breakfast, lunch & dinner
Discounted room & dining rates in Windward properties for you as well as friends and family
Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days
About Windward Management
The Fleet Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Join Us Today as an Accommodation Assistant
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