Regional Operations Consultant
1 month ago
Job Purpose
We are looking for a Regional Operations Manager reporting directly to the Commercial Operations Manager, BMS. This is a Regional role, based from home.
You will be competent & confident in facilitating & holding visits & meetings to the Bridgestone Partner dealers. You will need to have very good communication skills, and also be very analytical to be able to understand and resolve certain issues & trends.
Responsibilities:
You will be allocated specific Bridgestone Partner dealers, within a specific geographical region Your key objectives will be : Ensure all BSP’s are compliant with service level agreements for fleets, in terms of fleet inspections, administration & operational procedures Ensure all BSP’s are ‘connected’ to Bridgestone in some format so we may take real time fleet inspection & completed job card data Identify & action financial savings through operational efficiencies with allocated BSP’s, develop a ‘business improvement plan’ where necessary & monitor regularly Monitor these actions to completion &/or propose alternative ways of servicing the business Develop closer relationships with senior & influential personnel within your allocated BSP’s & ensure we support them where required and vice versa Carry out ‘ad-hoc’ audits of BSP vans or processes Promote Bridgestone mobility solutions at all times, such as Fleetcare & Webfleet Liaise with key national account managers to support fleet compliance/operational improvement Be able to demonstrate clearly the value of the Regional Operations Manager position, and what this means to Bridgestone Provide a weekly report to your line manager – identifying any specific issues such as risks, opportunities etc Host regional key operations team meetings with allocated BSP’s Attend meetings as requested to complete your duties You will be given specific cost reduction targets per ppk fleet which you will be responsible for achieving Profit improvement of key PPK contracts – working with BSP’s to find efficiency gains to reduce service costs Build a detailed improvement plan with the BSP if required & monitor regularly Profit improvement of key PPK contracts – develop alternative hybrid Ensuring BSP’s are ‘connected’ to Bridgestone and using our tools If the above is not possible you will need to find a solution to extract BSP data in a format we can use within our systems Best in class service delivery to fleets Supporting Fleet sales colleagues where required Provide training where required to BSP’s on using our systems & fleet complianceRequirements:
Education, Master, other certification: N/A Languages skills: A good level of written and spoken English Experience (years): No experience necessary Technical Knowledge: Knowledge of Fleetbridge & BMS is desirable. Intermediate Excel and PowerPoint Soft Skills: Excellent communication skills, analytical and able to recognise and respond to trends.-
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