Assistant Manager

2 months ago


Dublin, Ireland Dame Street Dental Full time

About Us:

We are a growing, patient-focused dental practice committed to providing the highest quality care in a welcoming and professional environment. We're looking for a motivated, organized, and detail-oriented Assistant Manager to join our team and help ensure smooth daily operations.


Job Description:

As the Dental Practice Assistant Manager, you will support the Practice Manager and the front of house team to ensure the efficient operation of the clinic. You will play a key role in maintaining the highest levels of patient satisfaction and ensuring the administrative functions of the practice run smoothly.


Key Responsibilities:

  • Assist in the day-to-day management of the dental practice, including appointment scheduling, patient flow, and staff coordination.
  • Oversee front of house operations, including patient reception, billing, and insurance claims.
  • Supervise and support front of house team.
  • Making sure recalls appointments are being booked accordingly.
  • Dealing with patients queries and complaints.
  • Handle patient inquiries, complaints, and concerns in a professional and timely manner.
  • Ensure compliance with dental practice regulations, health & safety standards, and infection control protocols.
  • Assist in financial reporting, including monitoring budgets, processing payments, and managing accounts.
  • Contribute to staff training and development, ensuring all team members are well-supported.
  • Support Practice Manager in day to day tasks.


Qualifications:

  • Minimum of 2 years' experience in a dental office, with 1 year in a supervisory or management role.
  • Knowledge of dental software systems (e.g., Exact or similar).
  • Excellent organizational and multitasking skills, with the ability to prioritize effectively.
  • Strong communication and interpersonal skills, with the ability to work well in a team.
  • Familiarity with insurance billing, patient scheduling, and customer service best practices.
  • Ability to solve problems independently and handle sensitive patient information confidentially.


Our offer to you:

  • Career Progression
  • Attractive terms and salary available for suitable candidate.
  • Every Single Minute Of Overtime Paid For (tracked Deputy app)
  • A fun working environment with a great team around you.
  • Room for development;
  • Clinical and Admin support & guidance;
  • Modern computerized dental software system





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