Current jobs related to Customer Support Executive, Ireland - Dublin - Circit Limited

  • Customer Service Executive

    4 days ago

    Dublin, Ireland Culligan Water Ireland Full time

    We are looking for a dedicated and enthusiastic Customer Service Executive to join our team at Culligan Water Ireland. In this role, you will be the primary contact for our customers, providing exceptional service and support. You will handle customer inquiries via phone, email, and live chat, ensuring that each interaction is friendly, informative, and...

  • Customer Service Executive

    1 week ago

    Dublin, Ireland Lincoln Recruitment Full time

    One of Irelands leading independent beverage suppliers is looking to hire a Customer Service Executive to join their team. The successful candidate will be responsible for processing orders, responding to customer queries, and utilising their digital marketing skills to support the commercial team. Whats on offer for the successful candidate: 10% of salary...

  • Customer Care Team Lead

    4 days ago

    Dublin, Ireland Executive Edge Full time

    Our client is an exciting new startup making waves in their sector. They are based in Dublin 22 and as they rapidly grow, they are seeking a dynamic, motivated and ambitious Customer Service Support Executive to join their team. This is a unique opportunity for someone who is eager to learn, grow, and quickly take on more responsibility, with the aim of...

  • Customer Support Engineer

    5 months ago

    Dublin, Ireland 2040 KLA -Tencor Ireland Ltd. Full time

    Description We are looking for a talented Customer Support Engineer  based in our Dublin, Ireland location. Major Responsibilities include: Customer service activities associated with updating, troubleshooting, diagnosing and repairing complex electro-optical and electro-mechanical equipment at customer site Representing the company to the...

  • Chief Executive

    3 weeks ago

    Dublin, Ireland Mazars Chartered Accountants Full time

    The Organisation The Irish Air Navigation Service trading as AirNav Ireland (AirNav Ireland) is a commercial semi-state company, established under the provisions of the Air Navigation and Transport Act, 2022 (the Act). AirNav Ireland's main function is the provision of air traffic management (ATM) and related services in Irish controlled airspace and at...

  • Customer Resolution Executive

    3 weeks ago

    Dublin, Ireland Culligan Water Ireland Full time

    Customer Support are seeking career minded, ambitious, approachable and enthusiastic individuals, who are confident in liaising with customers to join our diverse team!  You will be providing first point contact for all of our customers, delivering a first-class customer experience via email and work que.  We look after all aspects of our customer’s...

  • Business Supports Executive

    2 days ago

    Dublin, Ireland PE Global Full time

    The Role PE Global are recruiting for a Business Supports Executive for our energy client. Candidates can be based in Dublin/Cork/Sligo or Dundalk offices depending on best suited location. This is a 12- month contract role, with hybrid working options. The Business Decarbonisation Supports Executive will provide project management and technical support to...

  • Customer Development Executive

    3 months ago

    Dublin, Ireland Colgate-Palmolive Company Full time

    No Relocation Assistance Offered # 162344 - Dublin, Dublin, IrelandWho We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Customer Development Executive

    3 months ago

    Dublin, Ireland Colgate-Palmolive Company Full time

    No Relocation Assistance Offered # 162345 - Dublin, Dublin, IrelandWho We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Customer Development Executive

    3 months ago

    Dublin, Ireland Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# 162344 - Dublin, Dublin, IrelandWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Customer Development Executive

    3 months ago

    Dublin, Ireland Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# 162345 - Dublin, Dublin, IrelandWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Digital Marketing Executive

    2 weeks ago

    Dublin, Ireland PHX Ireland Full time

    We are currently recruiting for a Full time, Permanent Digital Marketing Executive to work in the Marketing Department. The role will report to our Brand & Digital Marketing Manager. The Digital Marketing Executive is responsible for implementing integrated marketing plans aligned with the Brand and Commercial strategy and manages the content for social...

  • Digital Marketing Executive

    1 week ago

    Dublin, Ireland PHX Ireland Full time

    We are currently recruiting for a Full time, Permanent Digital Marketing Executive to work in the Marketing Department. The role will report to our Brand & Digital Marketing Manager. The Digital Marketing Executive is responsible for implementing integrated marketing plans aligned with the Brand and Commercial strategy and manages the content for social...

  • Customer Marketing Manager

    1 week ago

    Dublin, Ireland Haleon Full time

    Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human...

  • New Account Manager, Ireland

    5 months ago

    Dublin, Ireland Amazon Ireland Support Services Limited - A94 Full time

    Amazon is looking for a New Account Manager - Ireland, to recruit sellers and to better serve European customers as part of EU Marketplace Export team.The successful candidate will recruit and grow online Irish sellers on Amazon's marketplace and help them expand their businesses. The New Account Manager will be responsible for delivering new business growth...

  • Head of Execution and Strategy, Ireland

    5 months ago

    Dublin, Ireland Coinbase Full time

    At Coinbase, our mission is to, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s...

  • Sales Support Executive

    7 days ago

    Dublin, Ireland Think Differently Full time

    My client is a leading Retail Logistics company based in Ireland. They work across the FMCG, Hotels and many other industries to deliver infrastructure and capabilities for their clients. They are currently looking for a Sales support executive to join their team on a 9 month contract. This role is in office based in Dublin. Role Responsibilities Sales...

  • Customer Experience Specialist

    1 week ago

    Dublin, Ireland Flogas Ireland Full time

    About the role: Flogas Enterprise Solutions is looking for a Customer Experience Specialist to focus on enhancing the overall experience of our gas and power customers. This role will engage closely with customers to understand and meet their needs, supporting them with tailored energy solutions and providing insights on trends and pricing. As part of our...

  • Field Sales Executive

    3 weeks ago

    Dublin, Ireland CPM Ireland Full time

    Make a Global Impact as a Door-to-Door Charity Sales Executive with Dogs Trust through CPM Ireland! Base Salary €25,000 + uncapped earnings potential, €39k OTE (STC), daily lunch allowance, mileage + more perks! Must have a full driving licence and own car is essential. Must have a full driving licence and own car is essential. Previous experience in...

  • Customer Care Executive

    2 months ago

    Dublin, Ireland Cover-More Full time

    Job Description Customer Service Executive Are you ready to grow your career in Insurance? Blue Insurance, now officially known as Cover-More Blue Insurance, is an ambitious insurance business developing innovative products and disrupting the insurance landscape in Ireland and the UK. Originally founded in October 2003, we are an online...

Customer Support Executive, Ireland

3 months ago

Dublin, Ireland Circit Limited Full time

Circit is a fast growing B2B SaaS company that is on a mission to make business verifiable in real-time. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audits and spend more time helping businesses to create greater value for all economic stakeholders. Our current customer base includes big four accountancy firms as well as global banks.

We are looking for an experienced Customer Support specialist to support our customers by delivering a best in class support service. Your work will have a direct impact on our customer satisfaction, and you will have the opportunity to make a big impact.

Requirements

In this role you will

  • Develop a deep knowledge of the Circit Platform to remove technical barriers for our customers.
  • Be the first point of contact for all customer support queries, via phone, email and live chat, following all queries through to completion.
  • Be able to effectively troubleshoot customer queries as they relate to the product and its features and useability.
  • Partner with customers to effectively resolve issues through phone, live chat, and email communications.
  • Build relationships with all teams within Circit to allow you to be able to support our customers at all stages.
  • Be able to effectively prioritise customer queries and ensure a prompt and accurate response to all queries.
  • Manage and report on customer support SLA’s, and constantly work to improve same
  • Partner with our product and technology teams to identify and diagnose software issues to fix and improve the product experience for our customers
  • Identify and execute ways to improve efficiency and reduce customer contacts

Candidate Requirements

You must be ready to work in a fast paced, high growth environment, with a large amount of flexibility required.

 

  • Minimum 2 years’ experience in a busy customer support team
  • Prior experience in a SAAS business a plus
  • Ability to think on your feet in a demanding and fast-moving environment
  • Excellent verbal and written communication skills essential
  • Experience with managing a knowledge base a plus
  • Must have a passion for problem solving
  • Have experience with customer support and CRM tools, such as Intercom and HubSpot.
  • Be self-motivated, with the ability to work in a solo role or as part of team collaboration

Benefits

This is an exciting opportunity for an all-rounder, highly motivated candidate to get involved at the ground level of a fast-growing company. We’re committed to making sure our employees are well-treated. If there’s something that’s important to you that’s not on the list, talk to us.

· Competitive salary;

· A small team with a friendly environment that promotes autonomy for you to self-manage your time;

· Remote-working and flexible working hours;

· Great opportunity for career progression with hands on experience;

· Freedom of expression is encouraged.