Receptionist - Ballymascanlon Hotel

4 weeks ago

Dundalk, Ireland Ballymascanlon Hotel & Golf Resort Full time

Ballymascanlon Hotel & Golf Resort is currently recruiting for experienced Receptionist to join the Team. 

The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.

Main duties and responsibilities:

  • To welcome guests to the hotel
  • To register arrival and departure of hotel guests in a friendly, prompt & efficient manner
  • To respond to guests' requests for information about the hotel and its surroundings
  • To arrange for special services requested by the guest
  • To ensure guests' requests are dealt with by liaising with housekeeping, reservations, F&B and other departments.
  • Is aware, at all times, of current room status and room availability
  • To follow up and verify arrivals by updating registration cards in regards to spelling of guest's name, address and method of payment
  • To adhere to hotel cash handling policy
  • To handle reservations for guests with taxis, restaurants, etc 
  • To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.

Requirements:

  • Fluent English and excellent communication skills
  • Ability to work under pressure in a fast-paced environment
  • Working on rotating shifts, including weekends
  • Knowledge of Hotsoft PMS is an advantage
  • Previous experience in similar role

Employee Benefits:

  • Meals on duty
  • Refer a Friend Program
  • Employee Assistance Program
  • Employee Recognition Awards
  • Team Member rates & F&B discounts in Windward Management properties
  • Complimentary parking

References:

  • All employment offers made are subject to a valid work permit and us receiving a satisfactory reference


About Windward Management

Ballymascanlon Hotel & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.


Join Us Today as a Receptionist

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