Night Porter

3 months ago

Dublin, Ireland The Fleet Full time

Join our fabulous team at The Fleet Hotel as Night Porter.

 

The Night Porter is an important position working closely with the Nights Team.

 


About Us

The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Cafe, much loved by Dubliner's for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley's Cafe which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner's for generations.

 

PRIMARY OBJECTIVE OF POSITION

 

Reporting to the Night Manager, the Night Porter will assist the Night team in meeting the variety of guest requests that may arise, helping to create a pleasant and memorable stay for our guests.

 

Reports to: Operations Manager, Night Manager, Night Auditor, Duty Managers.

 

Key Duties and Responsibilities

1.     To assist Night Manager with operations of the Nights team.

2.     To ensure operations are carried out in line with department and hotel standards while providing quality service to our guests in accordance with statutory and health and safety requirements to all colleagues and guests during the evening hours.

3.     To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.

4.     To anticipate guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction.

5.     To carry out departmental standards in accordance with the SOP Manual.

6.     To ensure that the highest possible standard of personal hygiene, dress, appearance, body language and conduct is maintained at all times.

7.     To ensure all accident & incidents are reported to the relevant people and to assist in providing all relevant backup.

8.     To be familiar with and adhere to all rules and regulations of the hotel with specific regard to: Fire procedures, Health and Safety at work, Security regulations.

9.     To assist with the Night Audit.

10.  To assist with serving in the Food & Beverage department.

11.  To complete room service.

12.  To clean and maintain all public areas, public toilets, bars areas and any ad hoc cleaning for the next business day.

13.  To ensure the security of cash, stock and equipment and to carry out all agreed departmental/Hotel procedures.

14.  Responsible for overall health & safety at night including fire walks, security checks, and any other relevant health & safety duties e.g. first aid

15.  Front Office duties including running the night audit report and check-in and check-out of guests.

16.  Managing the team of Night Porters and their nightly tasks.

17.  Food & Beverage service at night.

18.  To handle guest queries and complaints as they arise.

19.  To complete early and late handovers with Duty Managers when on shift.

20.  To carry out any ad hoc duties as directed by the Night Manager, Operations Manager.

 

This job description serves as a general guideline for the responsibilities and qualifications of a Night Auditor. Specific duties and requirements may vary depending on operational needs



Requirements

 

   The ideal candidate will possess at least 1 years' experience as a Night Porter in a 4* hotel setting

 

Perks and Benefits of working at The Fleet Hotel

       Competitive rate of pay

       PRSA pension scheme

       Career progression opportunities across the Windward group

       Employee Assistance Programme

       Digital Wellness Programme

       Complimentary, high quality meals on duty including breakfast, lunch & dinner

       Discounted room & dining rates in Windward properties for you as well as friends and family

       Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days



About Windward Management

The Fleet Hotel is managed by Windward Management.

 

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

 

Join Us Today as an Night Porter

  • Night Porter

    1 month ago

    South Dublin, Ireland Talbot Hotel Stillorgan Full time

    The Talbot Hotel Stillorgan is currently recruiting for a Night Porter to join our team. The Talbot Collection are one of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work. Come experience it for yourself and join our team.  Main Duties: To ensure that the highest level of guest service is given throughout the night paying...

  • Night Porter

    3 months ago

    Dublin, Ireland Leonardo Hotel Dublin Parnell Street Full time

    Be Yourself – Be a Bold Team Player– Be Leonardo As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant...

  • Night Hall Porter

    2 months ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, one of Dublin's finest luxury hotels, and a certified Great Place to Work, is recruiting for a Night Hall Porter.Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to work in a beautiful hotel where the highest of standards are in place and where you have all the tools you need to do your...

  • Night Auditor

    3 weeks ago

    Dublin, Ireland The Fleet Full time

    Join our fabulous team at The Fleet Hotel as Night Auditor.  The Night Auditor is an important position working closely with the Nights Team. About Us The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Cafe, much loved by...

  • Night Auditor

    2 months ago

    Dublin, Ireland The Address Citywest Full time

    The Address Citywest arelooking for an experienced Night Auditor to join our Front Office Team. Youwill be responsible for providing excellent customer service in the hotel for the supervision and operations of premises at night.JOB TITLE:                                           Night AuditorMAIN...

  • Night Auditor

    3 months ago

    Dublin, Ireland NYX Hotel Dublin Full time

    As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part...

  • Night Porter/Security

    3 months ago

    Dublin, Ireland Fazyard Limited Full time

    Job description We are looking for highly motivated and responsible people with a background in peace keeping or working with migrant groups to work nights and days. Army, Navy retirees will be positively considered for this post. Garda Vetting will apply. Responsibilities Delivering a person centered humanistic approach to residents. Essential Delivering...

  • Assistant Night Manager

    2 months ago

    Dublin, Ireland NYX Hotel Dublin Full time

    A fantastic new opportunity has opened for an Assistant Night Manager to join our team at NYX Hotel Dublin Portobello As an Assistant Night Manager, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because...

  • Housekeeping Porter

    1 month ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, one of Dublin's finest luxury hotels is recruiting for a Housekeeping Porter.  Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to work in a beautiful hotel where the highest of standards are in place and where you have all the tools you need to do your job. Working alongside an...

  • Kitchen Porter Cherrywood

    2 months ago

    Dublin, Ireland The Q Cafe Company Limited Full time

    Are you looking for a better work life balance?This is a great opportunity for enthusiastic People for our Cherrywood Unit in Dublin 18(South Dublin).Full time Positions available as a Kitchen Porter Monday to Friday operations 7am till 3.30pm, NO Weekends or nights.Benefits:Uniforms suppliedSafety Shoes SuppliedMeals FOCLife assurance schemePRSA pension...

  • Asst Night Manager

    7 days ago

    Dublin, Ireland NYX Hotel Dublin Full time

    As an Assistant Night Manager, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and...

  • Hall Porter

    1 month ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, one of Dublin's finest luxury hotels, a member of the Leading Hotels of the World, and now certified a Great Place to Work, is recruiting for full time Hall Porters to join our professional and friendly Front of House Concierge Team. Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to...

  • Experienced Accommodation Supervisor

    4 months ago

    Dublin, Ireland Royal Marine Hotel Full time

    The HotelA South Dublin Institution established in 1828: the Royal Marine Hotel is situated in an elevated site set in four acres of beautifully landscaped gardens overlooking Dublin Bay. The 'new look' 4* star Hotel offers guests a host of services.The PositionThe Accommodation Supervisor is a key individual in achieving the goals and quality standards of...