Delivery Lead

5 months ago


Dublin, Ireland OCLC Full time

You have a life. We like that about you.

At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows:

The Technology and Professional Services Delivery Lead will oversee the post-sale technical implementation and support of our technology products and will be responsible for managing and supervising projects from initial installation to ongoing maintenance, ensuring successful delivery and client satisfaction. Additionally, this position will play a key role in product strategy and roadmap development.

This position will lead and manage a team of Implementation Consultants, ensuring the delivery of high-quality technical solutions that meet client needs. This role may require occasional travel to build relationships with current or potential clients.

Responsibilities:

Drive vision and strategy, road map, and lifecycle of advisory and consultative solutions delivery. Direct/Manage/Supervise post-sale technical implementation support of technology products. Oversee implementation projects including installation, upgrades, testing, and maintenance. Engage customer to develop/refine portfolio strategy, influence customer and industry direction, and execute strategy. Responsible for driving successful delivery of solutions and representing the organization to the outside market, including customers, partners, and analysts. May consult with clients to analyze and verify operational needs and to understand clients' business objectives. Extensive business and technical knowledge with comprehensive understanding of the client’s organization and functional area. Possess and maintain a high level of industry specific business knowledge by remaining current with emerging products and technical updates. Ensure product line performance and identify market trends and opportunities. Assists executives and/or senior directors in defining organizational goals and strategic plans. Direct/Manage/Supervise team of technical and functional consultants.

Requirements:

Typically requires a bachelor's (or international equivalent) in a technical field and 12+ years of relevant experience. Advanced degrees or certifications are a plus. Proven leadership experience in managing and motivating technical teams. Demonstrated project management experience in organizing, planning and executing portfolio of large-scale projects from conception through implementation. Proven ability to manage multiple competing priorities simultaneously Excellent communication, presentation, and interpersonal skills with the ability to build strong relationships with internal and external stakeholders. Demonstrated ability to analyze complex problems, develop solutions, and drive successful project execution. In-depth knowledge of the relevant technology industry and emerging trends. Experience partnering with product management, sales, and marketing teams.

Desired Qualifications:

Experience in delivering end-to-end cloud-based projects Knowledge of the latest technology trends and advances, with specific preferred experience in Workday modules, tolls and implementation Experience working with/ understanding requirements of clients in higher education
  • IT Delivery Lead

    3 weeks ago


    Dublin, Ireland Enterprise People Full time

    Enterprise People are currently seeking an IT Delivery Lead for a Dublin based financial services client. Our client is a leader in the insurance and reinsurance space.The Dublin office is responsible for global business services through financial reporting and reinsurance services, technology services, transaction services (M&A) and, strategic advisory...


  • Dublin, Ireland Davy Full time

    About us From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders.  Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad...


  • Dublin, Ireland TikTok Full time

    About the team : Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Our Wellbeing Team is a multidisciplinary group of experts responsible for the development, implementation and...


  • Dublin, Ireland Davy Full time

    About us From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders.  Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad...


  • Dublin, Ireland AIG Full time

    Delivery Lead / SCRUM MasterWho we are:American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets...

  • Head of Delivery

    4 weeks ago


    Dublin, Ireland Reperio Human Capital Full time

    Head of Customer Services Delivery My client is an innovator in Banking and Payments space, looking for a Head of Customer Services Delivery to play a pivotal role in shaping their customer services delivery process and practice, ensuring that your team is equipped to deliver market-leading support and project delivery to meet customer's needs and...

  • IT Delivery Manager

    4 months ago


    Dublin, Ireland NTT DATA Services Full time

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.   SummaryWe are looking for a highly skilled IT Delivery Manager to join our dynamic IT team who will be Responsible for leading service delivery,...


  • Dublin, Ireland KPMG Ireland Full time

    When you join KPMG Ireland, you are joining a community of over 4,200 employees who collectively work together, both in person and virtually, to achieve their full potential. We are known as an organisation who want you to come as you are and do work that truly matters. Joining KPMG Ireland is an opportunity to enhance your career, not only in the work that...


  • Dublin, Ireland KPMG Ireland Full time

    When you join KPMG Ireland, you are joining a community of over 4,200 employees who collectively work together, both in person and virtually, to achieve their full potential. We are known as an organisation who want you to come as you are and do work that truly matters. Joining KPMG Ireland is an opportunity to enhance your career, not only in the work that...

  • SAP Sourcing

    5 months ago


    Dublin, Ireland KPMG Ireland Full time

    When you join KPMG Ireland, you are joining a community of over 4,200 employees who collectively work together, both in person and virtually, to achieve their full potential. We are known as an organisation who want you to come as you are and do work that truly matters. Joining KPMG Ireland is an opportunity to enhance your career, not only in the work that...


  • Dublin, Ireland Reperio Human Capital (Ireland) Ltd Full time

    Agile Delivery Manager / Scrum Lead - 1 Year Contract I'm currently recruiting for an exciting client of mine looking for an Agile Delivery Manager. 12 Months Initial Contract, hybrid role with highly flexible working arrangement. Qualifications: Required: 5+ years of IT Scrum Master experience, with proven Project Management expertise. Preferred: Scrum...


  • Dublin, Ireland AIG Full time

    IT Technical Delivery LeadWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and...


  • Dublin, Ireland Joe Duffy Motors Group Full time

    Vehicle Delivery Driver  - Porsche Centre Dublin North Dublin This is a rare opportunity to join Porsche Centre Dublin and to work with a highly skilled team representing a truly iconic brand. Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise portfolio of...

  • Delivery Director

    2 weeks ago


    Dublin, Ireland Turner & Townsend Full time

    Job DescriptionThe Delivery Director shall be responsible for overseeing the procurement and delivery of the contracts until the PDP is appointed in next year. The role holder is expected to be high calibre individual who is an ambassador for the contracts, driving relationships and performance within the client team, with the Project Delivery Partner and...

  • Delivery Manager

    2 months ago


    Dublin, Ireland Version 1 Full time

    Job DescriptionOur Delivery Managers are accountable for the overall successful delivery of a project in an account and responsible, as part of a cross-functional team, for driving account growth. You will be responsible for the following: Managing successful outcomes and driving delivery in the Financial Services Sector across multiple...

  • Delivery Director

    2 weeks ago


    Dublin, Ireland Turner & Townsend Full time

    Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. Working...


  • Dublin, Ireland Cubic Telecom Full time

    The CompanyFounded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help automotive, heavy machinery, and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new ideas. That’s Cubic, is it you? At Cubic you will find an...


  • Dublin, Ireland Eolas Recruitment Full time

    Our leading client is looking for an IT Service Delivery Manager to join their team on a permanent basis. The IT Service Delivery Manager oversees day-to-day IT operations, ensuring the delivery of high-quality IT services and solutions to internal customers, enabling them to meet external customer demands. This role operates within a complex international...


  • Dublin, Ireland Capaciteam Limited Full time

    Role Overview: The Service Delivery Manager is responsible for overseeing and ensuring the efficient delivery of network services by managing and coordinating third-party vendors. This role focuses on maintaining strong partnerships with service providers, ensuring compliance with service level agreements (SLAs), and driving continuous service improvement....


  • Dublin, Ireland emagine Full time

    The Opportunity As Director of Strategic Programme Delivery, you will lead the development of strategic program that align with the companys objectives and goals and lead the recommendation of adoption and prioritisation of the projects to be included in the program for Executive approval. Key Responsibilities: Significant and proven experience in delivering...