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Senior Defined Contribution Pensions Administrator

5 months ago


Dublin, Ireland WTW Full time

Outsourcing is a global line of business at WTW whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. We have worked with some of the world’s leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.

As a leader in the marketplace, WTW offers an excellent opportunity for experienced pension professionals. In the role of Senior Defined Contribution (DC) Pensions Administrator, you will take on more advanced calculations and complex schemes and play an active role in mentoring and checking the work of the Pensions Administrators

The Role

Working as part of a team you will be responsible for providing a reliable and high standard of administration support on a portfolio of clients.

Help to provide an efficient, professional service to meet all client/members' needs Maintenance of accurate and up to date scheme records Preparation of individual calculations and benefit statements Processing individual member queries Be a point of reference for standard automated cases Deal with queries and requests by the use of standard letters Identify areas where the service to clients/members could be improved  Build a relationship with the team members and clients  Monitor own and team workflow to ensure service levels are achieved Assist in more complex / project work