Duty Manager

3 months ago

Athlone, Ireland Hodson Bay Hotel Full time

The Hodson Bay Hotel are excited to announce we are recruiting a Duty Manager to come and join our fantastic Management Team


This is a great opportunity for someone who has a passion for hospitality and providing excellent customer service. This role will fast-track your career and gain exposure in a management capacity in one of Ireland's award-winning leading hotel groups.


Full training is provided for the successful candidate and you will be working alongside some of our finest Senior Management Team.


If you are a recent graduate with a relevant degree in hospitality/business, or simply have a passion for hospitality and want to progress your career, we would be delighted to hear from you.


What will your typical day look like?

You will be fully trained in overseeing the smooth running of all departments daily and to liaise with all department heads regarding relevant details i.e. customer service, training, Health & Safety & maintenance.



Key Responsibilities:

  • To carry out all management duties as per the agreed standards.
  • To take control and responsibility for Management shifts.
  • To oversee the smooth running of all departments.
  • To assist with the management of all allocated functions & banquets in the hotel.
  • To be responsible for the day to day queries, complaints or problems that arise in the hotel.
  • To ensure the highest level of customer care is practiced at all times.
  • To assist with the training of employees where necessary.
  • To be proactively involved with wedding enquiries while ensuring all relevant booking details are entered into the diary.
  • To monitor the hotel functions book and familiarize yourself with all additions and changes.
  • To liaise daily with the General Manager and Conference & Banqueting Manager to forecast Hotel business on a weekly basis and to plan accordingly.
  • To coordinate with the Conference & Banqueting Manager in reference to weekly banqueting business.
  • To attend the weekly heads of department meetings.
  • To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.



Qualifications / Experience required to do the job:

  • Previous management experience is desirable but not essential
  • Previous Conference and Banqueting / Food & Beverage experience is desirable
  • 3rd level qualification in a relevant field preferred
  • Excellent written and spoken levels of English
  • Excellent interpersonal skills
  • Excellent organizational and communication skills



Why work with us?

  • We have been certified as a Great Place to Work
  • Achieved 'Excellent Employer' (Silver) Award 2024 as part of the Failte Ireland Employer Excellence Programme
  • 39 Hour Working Week
  • Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool
  • Career Development Opportunities
  • Meals provided while on Duty
  • Free Parking
  • Hotel Discounts across the Hodson Bay Group
  • Motivational Benefits - Employee of the Month etc
  • Health & Wellness Programme
  • Active Sports & Social Club
  • Subsidized staff taxi service - Athlone/Roscommon town



As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.


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