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Head of Data Centre Operations
3 months ago
- Full Time
- Dublin, Irland
- Leadership Role
- 8/12/24
- Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance
- Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures
- To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices
- To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client
- Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management
- To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems
- Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)
- To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio
- To ensure quality is maintained throughout the facilities
- Ensuring business policies and processes are effectively communicated and implemented within the contract
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence
- Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues
- Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met
- Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts
- Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward
- Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate
- Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential
- Demonstrate a willingness to attend on and off-site training for plant and systems as they are installed
Accountabilities
- Reporting to the Technical Operations Director
- Accountability to functional heads, as appropriate
- Accountable day-to-day to the relevant client contacts
- Line management responsibility for the engineering team and contractors
- Financial responsibility for the delivery of Plan commitments for the contract
- Must have prior experience working within Data Centres and critical environment background
- HV Authorised Person (Preferable)
- Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher
- Strong communication skills
- Ability to lead, motivate and direct a team of technicians/operatives
- Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable
- Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)
- A good level of English and Mathematics required
- Strong organisational and communication skills with the ability to prioritise workloads
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints
- Future-proof job opportunity with a true development guarantee in one of the fastest-growing Data Centre markets worldwide
- TOP trainings with internationally recognized state-of-the-art certifications
- Attractive salaries based on experience and qualification with an annual salary assessment/increase and other good benefits
- International working environment with inspiring cross-border career opportunities
- Creative working culture with challenging responsibilities and a high level of autonomy
- DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values
- Relocation support
- Best Companies for Career Growth 2024 (Wall Street Journal)
- TOP Company 2024 (Kununu)
- Data Center Company of the Year 2023
- Data Centre Service Provider of the Year 2023 (Datacloud Global Awards)
- Commitment to Diversity and Talent Development Award 2023 (Datacloud Global Awards)
