Senior Technical Program Manager
5 months ago
Overview
Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.
The Lease Technical Program Manager is accountable for building foundational elements to drive on-time delivery of lease construction projects globally. The Lease Technical Program Manager will partner closely with the internal and external stakeholders to define the strategy, assess the current state of the processes, identify gaps, and implement controls to improve the signal to Data Center delivery cycle. The Lease Program Manager is responsible for establishing the systems and tools necessary to enable tracking of delivery milestones, project delays, mitigation action plans, and Lessons Learned to ensure successful on time delivery of lease capacity to Microsoft customers. The Lease Technical Program Manager is responsible for building an early warning system to predict Ready for Service (RFS) delays.
The Lease Technical Program Manager will coordinate with the Data Center Operations team to define and implement necessary processes and tools to ensure that the turned over Data Center has met the Microsoft standards, and the lessor has complied and delivered their technical commitments.
The Lease Technical Program Manager will also be actively involved in streamlining our technical compliance/statement of qualifications (SOQ) as well as driving process improvements in alignment with our organizations Objectives & Key Results (OKRs).
The role of the Lease Technical Program Manager requires strong interpersonal, communication and organizational skills, ability to self-direct, strong background in data center design, engineering, controls, and operational requirements and an emphasis on project/construction management, and datacenter lease market experience.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications
Required/Minimum Qualifications
Bachelor’s degree in construction project management, Architecture, Civil/Electrical/Mechanical Engineering, or related field AND related experience. Knowledge of the Data Center industry, operators in region and market dynamics is preferred. Knowledge of real estate and mission critical environments, such as Data Centers Collaborator, working closely with multiple teams and subject matter experts. Confident, takes ownership, willingness to “do what it takes” to get the job done with proven experience leading complex negotiations/initiatives to successful completion. Strong analytical, creative thinking, written, and verbal communications skills. Proven ability to apply critical thinking in complex situations. Willing to travel as needed (up to 25%). Experience with corporate communications.Preferred Qualifications
Experience in construction or engineering of data centers/Mission Critical Facilities. Verbal and Written Communication Skills in EnglishBackground Check Requirements:
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers
Responsibilities
Responsibilities:
Business Processes:
Develop business processes and OKRs to track and manage the on-time delivery of lease construction projects. Facilitate decision-making to drive solutions and apply influence, strategies to identify options and recommend solutions. Applying a ‘growth-mindset’ philosophy to the day-to-day tasks and ensuring that any deficiencies identified within the processes/framework are addressed and improvements are implemented.Communication:
Influence stakeholders on the change management to adopt improved processes, new systems and tools. Align stakeholders to identify process gaps and system needs and present the proposed changes to the leadership team and get buy-in.Accountability:
Identify global strategies and standards to improve business processes. Drive process improvement projects globally to improve on-time delivery of lease construction projects. Enable processes to ensure that the turned-over Data Center has met the Microsoft standards, and the lessor has complied with and delivered their technical commitments. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect-
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