Client Service Manager – Fixed Term Contract

3 weeks ago

Dublin, Ireland Société Générale Assurances Full time

Client Service Manager – Fixed Term Contract

Banking operations processing Fixed term contract Dublin, Ireland Reference 24000P2X Start date 2025/01/17 Publication date 2024/11/05

Responsibilities

Societe Generale Securities Services (SGSS) has been active in Ireland for 20 years and is a leading player in servicing Irish domiciled and offshore collective investment vehicles. We act locally as fund administrator and depositary for a wide range of international clients who manage schemes from UCITS to AIFs including private equity and real estate structures, hedge funds and special purpose vehicles

The successful candidate will join a team responsible for Client Relationships, On-boarding of new clients onto the Company platform, and providing Client Support reporting directly to the Head of Client Services in this department. You will be involved in every aspect of the client that you are responsible and ensuring that they are managed to a high standard. The candidate will be involved in supporting the Operations teams throughout the Organisation with client issue resolutions, query management, on-going client servicing and Onboarding of new funds and new clients.

· Managing the on-boarding/Fund Event process for your designated clients to include co-ordinating account opening, trade communication set-up, liaising with the Network team on market openings, record keeping set-up, project management, main client contact during the project, legal co-ordination, etc.

· Supporting the Client Service team to allocate and prioritise workflow and task management

· Managing the follow up activities from client meetings; completion of minutes of meetings and monitoring completion of tasks to ensure deadlines are met, follow up the closure of open actions with the Operational experts.

· Managing reporting and operation of tasks in conjunction with other team members; implementing and communicating company practice in carrying out tasks.

· Managing general touchpoints and communication channels with clients of the team

· Acting as the escalation point of contact for your portfolio of clients; dealing promptly and efficiently with clients’ queries and engaging with other business units as required

· Participating in departmental projects to identify best practice to enhance servicing our clients; facilitating deployment and communication of new applications to the team

· Preparing presentations for client meetings; service reviews, manage the customer relationship management systems to ensure records and supporting documents are accurate & compliant in preparation of client meetings

· Managing the access to the SG online webportal for your client

· Attending Fund board meetings for your specific client on a quarterly basis

· Manage and Co-ordinate Client Service Reviews

· Ownership of all client reporting packages ahead of being sent out to the clients and analysis for client meetings

Profile required

· Self-starter and ability to work in a team and independently

· Strong team player

· Strong presentation skills

· Excellent communication skills both written and oral

· Ability to manage multiple projects simultaneously under time pressure and with extreme accuracy

· Strong financial product knowledge.

· Ability to prioritise tasks as they arise based on deadline and importance

· Ability to escalate any issue quickly to management to ensure the issue is deal appropriately

· Strong team player to step in and help team members throughout the organisation when required

· Ability to accept change and adapt as required

· Excellent Organisation skills to manage both external and internal client demands and deadlines

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

  • Medical Secretary

    1 month ago

    Dublin, Ireland Mater Private Healthcare Group Full time

    Medical Secretary (Oncology) - Fixed Term Contract 15th October 2024 Location: Dublin Contract Type: Fixed Term Contract Email: Closing Date: 21st October 2024 We are currently recruiting for a medical secretary for one of our consultants in the oncology department. This role is offered as a full-time and fixed term opportunity for a period of six...

  • Senior Project Manager

    3 months ago

    Dublin, Ireland Media.Monks Full time

    About the Role Monks are seeking a Senior Project Manager for a 12-month fixed-term contract with a knack for design, animation, and video editing at scale. This person will work closely with our clients in the region, so client-facing experience is a must. This senior-level role requires prior experience in digital advertising, transcreation, asset...

  • EMEA Recruiter

    4 months ago

    Dublin, Ireland Gong.io Full time

    Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform....

  • People Services Advisor

    2 months ago

    Dublin, Ireland Ornua Foods Full time

    Company Background Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over € billion and a global team of...

  • Senior Designer

    3 months ago

    Dublin, Ireland Media.Monks Full time

    About the Role Monks have a position for a talented Senior Production Designer for a 12-month fixed-term contract who wants to further their skills in digital asset and content design at our Dublin office. In this senior-level role, you will join a dedicated global team in producing top-quality content for the product interfaces of one of the...

  • HR Administrator

    6 days ago

    Dublin, Ireland Vision Ireland Full time

    HR Administrator (fixed term contract - 6 months, full time)Closing date: 6th December 2024 at 5pm Location: Vision Ireland Head Office, Whitworth Road, Drumcondra, Dublin 9 Working hours: 37 hours per week 9am - 5pm Monday to FridayPosition Summary:Vision Ireland are seeking an experienced and dynamic HR Administrator with a focus on recruitment to join our...

  • Quality Systems Coordinator

    1 month ago

    Dublin, Ireland Embecta Full time

    embecta is a global diabetes care company that is leveraging its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of more than 2,000 employees around the globe. Why join us? A career at embecta means being part of a team that values your opinions and...

  • Medical Secretary/Scheduling Admin

    1 month ago

    Dublin, Ireland Mater Private Hospital Group Full time

    Applications are invited for a Medical Secretary/Scheduling Administrator for Mater Private Network. The Mater Private is seeking to recruit a full timeMedical Secretary/Scheduling Admin to join our busy multi-disciplinary team in delivering high quality, personalised customer service to patients on a fixed term contract for 6 months. Purpose of this post is...

  • Manager, Sales Development

    6 months ago

    Dublin, Ireland Datadog Full time

    Manager, Sales Development - 12 Month Fixed Term Contract Dublin, Ireland As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the...

  • Manufacturing Process Technician

    1 month ago

    Dublin, Ireland Amgen Full time

    The Manufacturing Process Technician at Amgen plays a crucial role in the operation and maintenance of manufacturing equipment. This individual is responsible for monitoring and adjusting manufacturing processes, troubleshooting any issues, and ensuring the quality of final products. They work in compliance with company policies and safety regulations. Job...

  • Driver (Fixed-Term)

    3 days ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, a certified 'Great Place to Work' and one of Dublin's finest luxury hotels is recruiting for Driver, for a fixed term until the end of December 2024.We now have an opportunity for enthusiastic individuals to join our Christmas Team.The Role:       Dealing with chauffeur and taxi drivers, tour guides and couriers and keeping the front of...

  • Driver (Fixed-Term)

    2 days ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, a certified 'Great Place to Work' and one of Dublin's finest luxury hotels is recruiting for Driver, for a fixed term until the end of December 2024.We now have an opportunity for enthusiastic individuals to join our Christmas Team.The Role:       Dealing with chauffeur and taxi drivers, tour guides and couriers and keeping the front of...

  • Stock Controller

    5 months ago

    Dublin, Ireland Avantor Full time

    The Opportunity: Avantor is currently looking for a motivated Stock Controller (f/m/d) to join our team in Dunboyne , Meath, Ireland. In this role, you will be responsible for supporting manufacturing operations and helping out with other general materials controller tasks. Are you working in logistics, hospitality or retail but have an interest in...

  • Company Secretarial Assistant

    1 week ago

    Dublin, Ireland WELLS FARGO BANK Full time

    About this role:We are seeking an exceptional individual to step into the role of Company Secretarial Assistant on a fixed term basis. This role involves supporting the International Company Secretarial team in providing support to the Executive Committee, Risk Committee and Audit Committee and Board.Your journey with us involves more than just a job; it's a...

  • Communication Specialist

    1 month ago

    Dublin, Ireland Uniphar Group Full time

    Uniphar - Who we areWith a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging...

  • EMEA Financial Accountant

    1 month ago

    Dublin, Ireland Dolby Laboratories Full time

    Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment...

  • Associate, Client Operations, Fund Administration

    1 month ago

    Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionReporting to the Associate Director of Client Operations, you will:Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.Provide a complete range of fund administration services to hedge...

  • Car Valet

    3 weeks ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, a certified 'Great Place to Work' and one of Dublin's finest luxury hotels is recruiting for Car Valet Parker, for a fixed term until the end of December 2024.We now have an opportunity for enthusiastic individuals to join our Christmas Team. The Role:       Dealing with chauffeur and taxi drivers, tour guides and couriers and keeping...

  • Contract Support Specialist

    4 weeks ago

    Dublin, Ireland Turner & Townsend Full time

    Job DescriptionTurner & Townsend Contract Services team is highly experienced in providing authoritative advice and professional expertise in the fields of Contracts Administration and Support along with Project Advise to a market leading client base. We are dedicated to making the difference to all our clients engaged in the delivery of major capital...

  • Contract Support Specialist

    4 weeks ago

    Dublin, Ireland Turner & Townsend Full time

    Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130...