Customer Manager
5 months ago
Role Profile
We have an exciting opportunity for a Customer Manager to join our team This role reports into the Senior Customer Manager and sits within the Retail & Wholesale group as part of the Consumer category. The successful candidate will manage key accounts within the consumer category, developing growth customer plans and enhancing customer satisfaction. You will manage the contracting and execution of budgeted sales volumes & margin achievement, development of new opportunities for value adding and commercialisation of Tirlán’s growth volumes across a portfolio of accounts. The role will be key in assisting Tirlán to expand its consumer portfolio.
If you are ambitious, enthusiastic and enjoy working in a fast-paced environment then talk to us today This is an excellent opportunity for someone to join the team
Responsibilities
Develop and execute strategic customer account plans to drive sales within the Chilled & Dairy categories across branded and/or own label products. Negotiate and influence commercial processes to agree contracts, JBPs, promotional plans, NPD and share of space across your customer base. Be a champion for the customer, developing cross functional plans and enabling a culture of customer focus across the business. Hold overall responsibility for all agreed customer projects to ensure that they continually exceed customer & internal expectations. Continuously analyse performance and stay ahead of FMCG trends to deliver clear insights and implement necessary actions for change within your set of accounts. Key performance metrics will be NPD listings, distribution optimisation, promotions, product mix, volume, revenue and margin. Ensure communication throughout the business is prompt to ensure all departments are aware of any own label projects that has a wider impact on the business. Ensure administration tasks are fulfilled (pricing, promotions etc.) and financial spends are carefully managed & are within budget.Requirements
Experience working with either branded or own label products. Exposure to working with both would be a bonus. Excellent track record of success, growing accounts and relationships. Strong attention to detail, with excellent negotiation, organisation and presentation skills. Track record of managing their own P&L, JBP and promotional activities. Excellent understanding of the domestic retail industry Self-motivated and excellent levels of energy and drive and passion A capacity to act quickly and keep decision making simple, not afraid to make decisions and have a natural curiosity to change. Hybrid working with ability to commute to the Citywest office at least twice per week.-
Customer Success Manager
1 month ago
Dublin, Ireland Login VSI Full timeWelcome to Login VSI, where innovation and growth converge. Login VSI's mission is to provide organizations with the solutions and insights needed to ensure a seamless and reliable digital workspace experience for their end-users. We aim to help businesses optimize the performance, scalability, and predictability of their virtualized desktop and application...
-
Customer Lifecycle Manager
4 months ago
Dublin, Ireland Flutter UK & Ireland Full timeCustomer Lifecycle Manager The Role... Do you want to disrupt the betting industry? Are you eager for a chance to lead on key business initiatives spanning Paddy Power Sports & Gaming verticals? If so, this role could be for you….. The Customer Value Management team is responsible for understanding and improving the value each customer brings by...
-
Customer Insights Manager
3 months ago
Dublin, Ireland 0307 eBay Europe Services Ltd Full timeAt eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass,...
-
Customer Success Manager
2 days ago
Dublin, Ireland PRAGMATIKE Full timeJob Description: Location: Fully remote, EU timezone (CET +/- 2hours)Start date: ASAPLanguages: Fluent English is mandatoryOur client: SaaS specialized in outbound sales automation Responsibilities: Directly engage with customers across all communication channels, respond to inquiries and feedback to build trust and loyalty.Champion the customer's voice and...
-
Customer Success Manager
2 weeks ago
Dublin, Ireland LEAP Legal Software Full time“I’m transforming new LEAP users into highly productive practitioners almost every day.”Customer Success Manager, Dublin Office You will ensure long-term retention of our customers, maximising their satisfaction of, and loyalty to, LEAP and minimising customer churn. You are an ambassador for LEAP & an expert in our software. You will be talking to...
-
Customer Success Manager
5 months ago
Dublin, Ireland Datadog Full timeCustomer Success Manager (MENA) Dublin, Ireland As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions...
-
Associate Customer Development Manager
3 months ago
Dublin, Ireland Colgate-Palmolive Company Full timeNo Relocation Assistance Offered# 162343 - Dublin, Dublin, IrelandWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...
-
Strategic Customer Success Manager
2 months ago
Dublin, Ireland MongoDB Full timeMongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Customer Success Manager, EMEA
5 months ago
Dublin, Ireland Notion Full timeAbout Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. ...
-
Scaled Customer Success Manager
5 months ago
Dublin, Ireland Notion Full timeAbout Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. ...
-
Customer Experience
5 months ago
Dublin, Ireland KPMG Ireland Full timeAre you a customer focussed individual who is passionate about helping organisations to design and deliver meaningful products and services across all channels? Do you have experience working on Customer Experience, Product / Proposition Development, Channel and/or Digital Transformation type projects? Do you want to learn how to design and deliver world...
-
Customer Care Office Manager
4 months ago
Dublin, Ireland Linde Full timeWhat you will enjoy doing Managing a small team of customer service advisors to achieve our Grade of Service measure Providing ownership and directional planning for our Delivered in Full On Time (DIFOT) measure with responsibility for sustained improvement and associated revenue benefits Ensuring that the customer service advisors are fully up to date on...
-
Customer Marketing Manager
7 days ago
Dublin, Ireland Haleon Full timeHello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human...
-
Customer Campaigns Manager
5 months ago
Dublin, Ireland Energia Group Full timeThe Vacancy This is a 2-year contract for a new role sitting alongside 3 others: Retention Operations Manager (open role), Customer Communications Manager and Retention and Loyalty Manager. This role is supporting an increasing volume of work within the team driven by increasing complexity (regulatory requirements, energy transition and global...
-
Customer Value Management
5 months ago
Dublin, Ireland Mint Marketing Talent Full timeWe have an exciting opportunity for a skilled Customer Value Management (CVM) leader to join a high profile utility organisation. This is a great place to work with a friendly working environment, nice atmosphere and an award winning team. Recent winners of an All-Ireland Marketing Award as well as holders of the Business Working Responsibly Mark and...
-
Manager, Customer Success Engagement, EMEA
3 weeks ago
Dublin, Ireland West Pharmaceutical Services Full timeWho We Are: At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving...
-
Enterprise Customer Success Manager
5 months ago
Dublin, Ireland Datadog Full timeEnterprise Customer Success Manager (DACH) Dublin, Ireland As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in...
-
Senior Customer Experience Engineering Manager
4 months ago
Dublin, Ireland Microsoft Full timeOverview Are you interested in working for one of the most exciting teams in Microsoft, relentlessly focused on customer needs and advancing Microsoft's cloud first strategy? Interested in a start-up environment, passionate about cloud computing technology and driving growth in one of Microsoft's core businesses? Then the Azure Customer Experience...
-
Customer Success Manager
2 months ago
Dublin, Ireland MongoDB Full timeMongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Customer Business Manager
5 months ago
Dublin, Ireland Haleon Full timeHello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep...