Regulatory Liaison Officer

Description

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Job Title: Regulatory Liaison Officer, TD Global Finance Unlimited Company

Job Level: L10

Job Type: Regulated

CBI Fitness & Probity Designations: This is a regulated role and is subject to the Central Bank of Ireland ("CBI") Fitness & Probity standards: as such job holders must hold confirmation that they have been assessed as meeting the CBI's Fitness & Probity Standards before commencing their controlled function job, and on an annual basis thereafter. The designated Controlled Functions (CFs) of this role are:

CF 1 - Ability to exercise a significant influence on the conduct of the regulated financial service provider.

SEAR: This role is not in scope under the Senior Executive Accountability Regime "SEAR".

Material Risk Taker: No

Business/Product Group: Business Oversight & Global Compliance

Location: Dublin, Ireland

Committee Membership: Attendee at TDGF Operating Committee

Reports to: Chief Compliance Officer, TD Global Finance Unlimited Company

Direct Reports: None

Please note that the information set out in this job description is intended to be consistent with your primary activities and areas of responsibility as a regulated Controlled Function role in scope of the Central Bank of Ireland (CBI) Fitness & Probity Regime under the Central Bank Reform Act 2010.

The contents of this job description may need to be amended in the event that your responsibilities change.

If at any time you think that your responsibilities set out in this job description have changed, you should contact Human Resources as soon as possible.

Position Summary:

The TDGF Regulatory Liaison Officer 'RLO' supports the TDGF Chief Compliance Officer in the management of TDGF’s relationship with the Central Bank of Ireland ('CBI') initially and with the European Central Bank('ECB'), and the Single Resolution Board ('SRB') once the firm commences its Credit Institution application. This role is the primary point of contact between the bank and the ECB, CBI, SRB maintaining open and transparent communication channels and building strong relationships to support the delivery of our strategic objectives.

Specific Responsibilities:

Providing independent review/challenge of all regulatory submissions received from the various regulators, fostering strong collaborative relationships with TDGF IMC members and functional leadership across TD. Preparing & submitting regulatory reports to ECB, CBI, SRB adhering to specific reporting standards. Facilitating & coordinating regulatory examinations initiated by the ECB, CBI, SRB, ensuring timely & accurate responses, coordinating responses to regulator information requests and managing regulator meetings. Leading the coordination of firm responses to follow up regulator requests, including monitoring of corrective actions arising from regulatory examination. Leading internal stakeholder meetings to discuss progress in corrective actions Coordination of pre-examination readiness efforts, internal preparation meetings, meetings with examination and on-site teams, touch point meeting with Bank personnel and management, and post examination close. Collaborating closely with Compliance legal, risk, finance, and other departments, emphasizing the alignment of internal practices with ECB, CBI, SRB expectations and escalating risks and/or issues in a timely manner. Providing advice and support to large-scale regulatory remediation projects with respect to regulatory expectations and reviewing and challenging closure documentation. In support of Compliance and Legal teams, assessing the implications of new regulations on the Banks’ businesses, customers and products to ensure the Bank will be compliant. Maintaining Policies and Procedures on communication with and from the regulators Identifying future threats to our relationships with regulator and ensuring strategies are in place to prevent the threat from damaging our relationship.

Shared Responsibilities

Across TDBG

Favourable outcomes in regulatory reviews Timely, effective and sustainable findings remediation Accurate threat assessments and strategies Ensure the proper data infrastructure is in place for the evaluation of risk

Within management group

Active engagement in aligning TD's strategy with a strong, sustainable proactive risk culture and appetite Identify emerging risks and emerging systemic regulatory themes Talent management/people development (acquisition/retention/succession)

Risk Management Responsibilities:

Responsible for identifying and reporting Operational Risk Events in accordance with policy Responsible, along with all colleagues, to contribute in a positive way to TDGF's reputation and the management of Reputational Risk. Every employee is expected and required to follow ethical practices at all times, including compliance with applicable policies, legislation and regulations and support positive interactions with TDGF's stakeholders including clients, industry bodies, industry participants, public bodies, regulators and vendors. Responsible for good conduct and for contributing to the identification and management of Conduct Risk within their team and function

Regulatory Requirements:

You must observe proper standards of market conduct. It is your responsibility to demonstrate that you take reasonable steps to be fully aware of, understand and comply with all regulatory requirements from all regulatory bodies that are applicable to your business. You will promptly report to your supervisor(s) or manager(s) any instances in which you are aware of any violation or possible violation of such regulatory requirements by yourself or others.

In particular, as a Controlled Function for the purposes of the CBI's Fitness and Probity Regime ( F&P ), you must be aware of and comply with your obligations under these regimes.

The F&P Standards require that a person must be:

Competent and capable; Act honestly, ethically and with integrity; and Be financially sound.

Central Bank of Ireland Conduct Standards

In addition to the responsibilities set out in this job description and the corresponding Statement of Responsibilities, as well as TD’s own policies and procedures (see below), you required to comply at all times with the CBI Conduct Standards. The following Conduct Standards apply to you:

Common Conduct Standards:

Acting with Honesty and Integrity Acting with Due Care and Diligence Co-operating in Good Faith and Without Delay Acting in the Best Interests of Customers and Treating Them Fairly and Professionally Operating in Compliance with Standards of Market Conduct and Trading Venue Rules​

Additional Conduct Standards:

that the business of the regulated financial service provider is controlled effectively​ that the business of the regulated financial service provider is conducted in accordance with its obligations under financial services legislation​ that any delegated tasks are assigned to an appropriate person with effective oversight. ​ that any information of which the Central Bank would reasonably expect notice in respect of the business of the regulated financial service provider is disclosed promptly and appropriately to the Central Bank including information relevant to, or giving rise to a suspicion or expectation of, any of the following:​

(i) commission of an offence by the regulated financial service provider or a person performing a controlled function in relation to it; (ii) commission of a prescribed contravention or any other breach of obligations under financial services legislation by the Guidance on the Individual Accountability Framework Central Bank of Ireland Page 111 regulated financial service provider or a person performing a controlled function in relation to it; (iii) concealment or deliberate destruction of evidence relating to a matter referred to in subparagraph (i) or (ii); (iv) provision of false or misleading information to the Bank relating to a matter referred to in subparagraph (i) or (ii); (v) obstruction or impeding of an investigation relating to a matter referred to in subparagraph (i) or (ii); (vi) commencement of legal proceedings by or against the regulated financial service provider arising from its obligations under financial services legislation; (vii) commencement of legal proceedings against the regulated financial service provider which may impact on its ability to continue to trade; (viii) anything that may otherwise interfere significantly with the operation of the regulated financial service provider or its compliance with its obligations under financial services legislation; (ix) a decision by the regulated financial service provider to cease to provide financial services of a particular description

TD Policy Requirements:

It is your responsibility to demonstrate that you are fully aware of and adhere to internal TD Policies that relate to you, your business or other businesses for which you have any level of responsibility.

It is your responsibility to read, understand and comply with TD's Code of Conduct and Ethics (Code) and corresponding regulations. The Code establishes the standards that govern the way we deal with each other, our customers, shareholders, governments, regulators, suppliers, competitors, the media and the public at large. You will be notified of changes to policies in a timely manner through announcements and/or intranet updates.

You must act with integrity and due skill, care and diligence in carrying out your duties. Your actions should always be able to satisfy high standards of scrutiny.

Management should be kept fully informed at all times of all Regulatory and Compliance issues. You must deal with TD Management, Compliance, regulators and all control functions in an open and cooperative way and must disclose appropriately any information which TD Management, Compliance, regulators or control functions would reasonably expect to know.

You must ensure that you are fully aware of your management reporting lines and escalation procedures.

If you are a Manager/Supervisor you are also responsible for ongoing and effective supervision of the employees under your direction and ensure their adherence to regulatory requirements. You will promptly report to TD Management and Compliance any violation or possible violation of such regulatory requirements identified as part of your supervisory responsibilities.

You must take reasonable steps to demonstrate that you exercise due skill, care and diligence in managing and/or delegating your responsibilities outlined, appropriately.

It is your responsibility to be fully aware of:

The scope of your management responsibilities. The TD Policies and regulatory requirements pertaining to the business/activities you are managing. The competence level of the staff, if any, reporting to you. The control limits and your ability, if any, to delegate them within your business. Demonstrate that you receive adequate and appropriate management reporting

Appendix I: TD Framework & Culture:

The TD Framework is the foundation that helps guide the behaviour and shape the culture of the business. It outlines the vision, purpose, and the shared commitments that will help TD grow into the future.

Simply, it's about what they set out to do every day, and how they'll get there. The TD Framework is inspiring, yet easy to incorporate into the work they do. Most importantly, it has no borders – the Framework applies to everyone at TD, no matter what business, level or location.

The shared commitments are the behaviours that differentiate them and help guide the way they run the business, grow as leaders, and support their colleagues. They use these commitments throughout the Bank to help set objectives, evaluate performance, reward and recognize their colleagues and build the skills and capabilities they need to continue to succeed as an organisation.

At TD, they are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. They are dedicated to building a workforce that reflects the diversity of their customers and communities in which they live and serve.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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