Technical Customer Support

3 months ago


Dublin, Ireland Featherstone Sourcing Full time

We are looking for an Irish-speaking Technical Customer Support Specialist to assist customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

What you’ll do:

  • Deliver excellent technical support to customers via chat, email, and phone
  • 4 weeks of paid training when you start the position
  • Troubleshoot and resolve technical issues related to products or services
  • Escalate complex cases to specialized teams when necessary
  • Maintain customer satisfaction by providing timely and accurate solutions

Requirements

  • Irish Language: C1 level or higher (written and spoken).
  • English Language: B2 level (training provided in English).
  • Relocate to Athens, Greece
  • Strong computer skills and the ability to handle technical queries
  • 1 to 2 years experience in customer support or a technical role is preferred but not required

Benefits

  • €1300 base salary with a 10% monthly performance bonus
  • Relocation packageto for Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment )
  • Competitive monthly salary + 2 extra salaries per year
  • Health insurance
  • Opportunity to work in a global environment with a leading brand
  • Relocation assistance to help you settle into Athens
  • Ice cream and pizza day in the office


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