Customer Support Representative

5 months ago


Dublin, Ireland Playrix Full time

Customer Support Representative (Japanese)

Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play our games every month.


We are currently seeking a dynamic Customer Support Representative with proficient knowledge of Japanese. By joining us, you'll have the opportunity to assist and support the players of games enjoyed by millions of people worldwide.

Apply

Tasks

Being a go-to expert who provides tech support for our free-to-play mobile games’ multiple platforms (manage player tickets with the help of support engineers) Engaging with a global player base, offering technical advice and assistance Identifying, prioritizing, and swiftly resolving issues, collaborating with diverse departments such as production, QA, design, programming, legal, and marketing for seamless solutions Using your research skills to come up with solutions and enhance our support services

Requirements

Excellent communication skills in English, both verbal and written Excellent communication skills in Russian, both verbal and written Excellent communication skills in Japanese, both verbal and written A knack for swiftly grasping technical concepts and explaining them to users with different levels of technical expertise Experience playing mobile games is preferred

Our Perks

Healthcare
We reimburse online sessions with a psychologist and offer you and your children healthcare, including dental insurance and treatment for COVID-19.

Work-life balance
We offer a generous amount of paid vacation days and sick leave. In special circumstances, additional days off can be requested.

Professional development and education
We reimburse participation in relevant conferences and courses, and regularly conduct internal bootcamps. We also provide access to discounted English language courses.

Entertainment and merch
Every year we hold hundreds of events around the world, including contests, sports challenges, parties, hackathons, and offline events for individual teams.

Fitness
We support leading a healthy lifestyle and offer reimbursement for gym memberships, or fitness app subscriptions.

Community involvement
We launch charity projects and support the initiatives of employees through our grant competition.



  • Dublin, Ireland Playrix Full time

    Customer Support Representative (Russian) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play...


  • Dublin, Ireland Playrix Full time

    Customer Support Representative (French) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play...


  • Dublin, Ireland Playrix Full time

    Customer Support Representative (German) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play...


  • Dublin, Ireland EVO Payments International GmbH, Branch Ireland (Dublin) Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...


  • Dublin, Ireland Procore Technologies Full time

    Job DescriptionWhat if you could use your people skills to support a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, yet it’s also one of the world’s least digitised and least served industries. That’s why we’re...


  • Dublin, Ireland Procore Technologies Full time

    Job DescriptionWhat if you could use your people skills to support a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, yet it’s also one of the world’s least digitised and least served industries. That’s why we’re...


  • Dublin, Ireland Fastenal Europe Full time

    Customer Support Representative Location: Unit 6 Westlink Industrial Estate Kylemore Road, Ballyfermot Dublin 10 Mode: Part-time Competitive salary Key responsibilities: Business to Business Sales of industrial supplies, PPE equipment...


  • Dublin, Ireland 2040 KLA -Tencor Ireland Ltd. Full time

    Description We are looking for a talented Customer Support Engineer  based in our Dublin, Ireland location. Major Responsibilities include: Customer service activities associated with updating, troubleshooting, diagnosing and repairing complex electro-optical and electro-mechanical equipment at customer site Representing the company to the...


  • Dublin, Ireland GLS Ireland Full time

    GLS Ireland is a subsidiary of General Logistics Systems B.V. GLS realises reliable, high quality parcel services for over 220,000 customers in Europe, complemented by logistics and express services. Quality Leader in European Parcel Logistics is GLS' guiding principle, sustainability being one of the core values. Through wholly owned and partner companies,...


  • Dublin, Ireland STL LOGISTICS Full time

    STL Customer Service RolePurpose of the RoleThe Customer Service Representative will be based at the customer location in St James Gate, Dublin. This is an ideal role for an administrative person who is sharp in communications and admin tasks. Accountabilities:      Liaising with customers in a positive and professional manner, through all...


  • Dublin, Ireland Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...


  • Dublin, Ireland Cpl Full time

    Telesales & Customer Service Representative Location - DublinWork model - HybridContract type - Permanent, full-timeWorking hours - Monday to Saturday, Rotating shift (between 8:00am - 8:00pm) At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for...


  • Dublin, Ireland Run My Recruitment Full time

    The successful candidate will work within the Insurance customer service department. The role will be dealing directly with customers, answering queries on their policies, renewal queries, mid-term adjustments and any other insurance queries our customers may have. The role provides an opportunity to get experience in the areas of customer service, customer...


  • Dublin, Ireland EVO Payments International GmbH, Branch Ireland (Dublin) Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...


  • Dublin, Ireland Quorum Search Partners Full time

    We have an excellent opportunity for a Van Sales Representative to work with our client, a leading food producer in Ireland. In this versatile role, Your main goal is to maintain and support the company's distribution operations in the Dublin / Leinster area and all of their key accounts across Ireland. You'll not only manage current business but also work...


  • Dublin, Ireland Eolas Recruitment Full time

    Sales Representative - Electric Shelf Label Location: Dublin, Ireland (Field sales visits around Ireland Monday to Friday) Salary: €60,000 base + €25,000 OTE (On-Target Earnings) About the Company: Our client is a fast-growing company providing innovative technology solutions to the Retail sector. Specialising in Electric Shelf Labels, they are...


  • Dublin, Ireland CEC Full time

    On-site Customer Support - Job ProfileControlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for an On-site Customer Support specialist to work closely with account management and cross functional teams within the organisation...


  • Dublin 15, Ireland CEC Full time

    Customer Support Administrator Job ProfileControlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for an Customer Support Administrator, to work at our office in Dublin 15. The successful candidate will play a critical role in...

  • Sales Representative

    1 month ago


    Dublin, Ireland SELECTED Full time

    Bestseller Ireland are currently seeking a Sales Representative to join our head office team. Your New Role –Sales Representative Selecting and co ordinating products for the Irish Market Manage set targets and budgets for the brands Identify new accounts and follow through leads to generate new business. Building strong relationships with both...


  • Dublin, Ireland Osborne Recruitment Full time

    Trade Counter Representative Our client, who are distribution partners for hardware retail, engineering and industrial consumables suppliers in Ireland are now seeking a Trade Counter Representative to join their team & work onsite at their premises in Dublin 22. This is a permanent position & a great opportunity for you to continue to grow within the...