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Customer Service Representative
7 months ago
Role Responsibility
Within this role you you will be:
• Acting as the main point of contact welcoming internal and external guests. Providing support for meetings & events.
• Proactively deal with any enquiries, in person, via the phone or email in a timely and professional manner.
• First line support for any IT and AV requirements within the client environment.
• Continually develop client knowledge and awareness of your clients and their guests.
• Maintain the necessary awareness of building operations & facilities to advise employees, guests and contractors.
• Check that adequate supplies of stationery are available, monitor stationery supplies, requesting new stocks
The Ideal Candidate
The ideal candidate will have/be:
• A minimum of one years' experience in a guest/client facing customer service environment. Ideally corporate or 4/5 star hotel.
• A highly organised individual with a can do attitude and passion for excellent customer service.
• A candidate who is happy working in a fast paced environment with a varied workload with swift changes in the day-to-day operations
• Strong communication skills and a good command of the English language, both verbal and written.
If this is you, then please apply
