Inbound Sales Development Representative

3 days ago

Dublin, Ireland David Kennedy Recruitment Full time

David Kennedy Recruitment is searching for German or Dutch speaking Sales Development Representative, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team

Position:  Sales Development Representative (German or Dutch)

Location: Dublin, Republic of Ireland

Work model: hybrid

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES:

  • Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
  • Serve as product and service advocate for the client building interest and awareness of client’s value proposition and assessing mutual fit.
  • Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.
  • Learn and maintain a current, comprehensive knowledge of client’s products and services.
  • Champion customer success stories and articulate the value to interested prospects.
  • Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.
  • Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates
  • Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
  • Proactively look for problems that can be solved creatively and present recommended solutions

REQUIREMENTS:

  • Minimum of 1-year experience in a customer-facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.
  • Excellent knowledge of German or Dutch (C1) and English
  • Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
  • Bachelor’s degree or equivalent experience in sales, marketing, business or related field.
  • Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
  • Self-confident and able to build trust within the first call to quickly drive impact with customers.
  • Exceptional listening skills combined with the ability to synthesize information.
  • Strong organization and time management coupled with the ability to multitask and work under pressure.
  • Strong attention to detail and follow-through.
  • Excellent written and verbal communication
  • Ability to work within a group as a collaborative team player
  • Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.

OFFER: 

  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision

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