Premium Hub
4 months ago
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
What you'll do
Have the opportunity to work closely with SAP's Fortune 500 customers. Deliver both onsite and remote services from the Premium Engagement portfolio, advising customers on SAP's Best Practises to achieve Customer Success. Work on analysing and optimising core business processes for your respective functional area. Deliver functional or technical root cause analysis and provide solutions. Act as believed advisor to customers and guide them through their implementation projects. Deliver services for MaxAttention, Active Embedded and Mission Critical Support (escalations & task forces, MCS Backoffice) including Design Evaluation, Gap Validation, Performance Optimization, Assessment, Technical Integration/Validation, Empowering trainings/workshops and Engineering Services. Assume the role of De-Escalation Architect for mission critical or business down scenarios.
What you bring
Bachelor's degree in Computer Science, Physics, Mathematics, Engineering or related discipline.
Strong business acumen, customer facing experience, and presentation skills.
Excellent communication skills in English, both verbal and written.
3+ years’ experience in implementing one of the SAP Product Lifecycle Management (PLM) solutions and/or SAP Enterprise Portfolio and Project Management (EPPM) solutions.
Technical and functional know-how on at least one of the following: SAP EPPM, SAP Project System, Portfolio & Project Management, Enterprise Project Connection, SAP Environmental Health & Safety (EHS).
Knowledge of SAP EPPM/PLM Application Portfolio Suite business processes and best practices.
Expertise in latest release of components of the EPPM Application Portfolio is a plus.
Experience with SAP Document Management System (SAP DMS) and SAP PLM Recipe Development.
Experience with Discrete Manufacturing & PLM business processes and various related industry experience is advantage.
Experience with SAP Implementation Methodologies (ASAP, Activate, Sprints, etc.) is a plus.
Quality Management (QM) experience is a plus.
Production Planning (PP) experience is a plus.
PLM Enterprise Asset Management (EAM) experience is a plus.
Plant Maintenance (PM) experience is a plus.
ABAP development and debugging skills are a plus.
Meet your team
The Premium Hub CoE (Center of Expertise) Ireland is an organization that focuses on delivering desired outcomes and experiences for our customers globally through premium advisory, support, and services. The delivery of quality services serves as a catalyst for the software adoption that allows our customers to accelerate their digital transformation journeys in becoming intelligent enterprises.
Benefits & Location: We commit to flexible working schedules around business requirements and individual needs. SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. This position can be based in either the Galway or Dublin locations. Please click on this to discover the vast array of benefits made available to SAP employees
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