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Operations Manager

3 months ago

Dublin, Ireland PREMIER SUITES PLUS Dublin Leeson Street Full time

Position: Assistant Operations Manager (Full Time Permanent)

Location: PREMIER SUITES PLUS Leeson Street


Company Description

PREM Group is a leading hospitality company operating across Europe, with a portfolio of over 30 hotels and serviced apartment properties, in addition to other businesses. We value doing the right thing, fostering an entrepreneurial spirit, and setting industry standards. We strive to provide an environment where team members can reach their full potential by providing career enhancing opportunities through learning initiatives and promotion. We're very proud of our track record in this regard with many colleagues enjoying rewarding career progression within the Group. Nurturing a people focused culture is central to how we operate which is why we were thrilled when Failte Ireland chose us as Best Hotel Group in at last year's Employer Excellence Awards.


The Property

PREMIER SUITES PLUS Dublin Leeson Street is located in the centre of Georgian Dublin, around the corner from St Stephens Green and a short stroll from Grafton Street. PREMIER SUITES PLUS Dublin Leeson Street is a luxury hotel alternative, offering lavish suites or refined penthouse apartments. The property consists of one & two bedroom Suites, Studio Suites and Penthouse Suites. PREMIER SUITES PLUS Leeson Street is ideal for both business travellers and leisure guests who are uncovering the wonder of Dublin.


Role Description

The Role Reporting directly to the Area General Manager, your day to day responsibilities will include:

To assist the Area General Manager in running Premier Suites as a profit-driven, customer focused, team-oriented business.

To be responsible for the day-to-day operation of Premier Suites in the absence of the Area General Manager

To take responsibility for covering the Reception area and the Accommodation department where necessary.

To manage the reservations function on a day-to-day basis

To deal with guest queries and requests, act as an information source; provide details of local places of interest and activities.

To anticipate guests needs in order to enhance service quality and increase customer satisfaction.

To check all tasks delegated to accommodation department and ensure that standards have been met and maintained.


This is a full time permanent position, the nature of the industry means that this role will include a variety of shift and weekend work.


Qualifications

  • Previous experience in a hotel management role or a related field
  • Knowledge of hotel operations, including front-of-house and back-of-house management, housekeeping, reservations, and revenue management
  • Excellent leadership, communication, and interpersonal skills
  • Strong organisational and problem-solving skills
  • Ability to multitask
  • Proficient in hotel management software such as Opera


Just some of the benefits of working with us: 

  • Great Place to Work Accredited
  • Awarded 'Best Workplace in Ireland 2024'
  • Awarded ' Best Workplace for Women in Ireland 2024'
  • Awarded 'Employer Excellence' by Failte Ireland
  • Flexible working hours
  • Discounted Health Insurance
  • Use of Gym
  • Staff uniforms
  • Extensive in-house training.
  • Fun working environment with team nights out
  • Hotel Staff Rates - In properties across Ireland, United Kingdom and Belgium.
  • Employee Assistance Programme - Confidential counselling support and referral service for staff.
  • Excellent company with great opportunities for progression in Irish owned company.
  • Career growth opportunities within PREM Group, one of Ireland's largest Hotel management companies.



Apply

If you wish to apply, please submit your application through this website.