Night Porter

3 days ago

Dublin, Ireland The Fleet Full time
Description

Join our fabulous team at The Fleet Hotel as Night Porter.

 

The Night Porter is an important position working closely with the Nights Manager & Night Auditor.

 

About Us

The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Cafe, much loved by Dubliner's for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley's Cafe which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner's for generations.

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PRIMARY OBJECTIVE OF POSITION

 

Reporting to the Night Manager & Night Auditor, the successful candidate will assist the Night team in meeting the variety of guest requests that may arise, helping to create a pleasant and memorable stay for our guests.

 

Reports to: Operations Manager, Night Manager, Night Auditor & Duty Managers.

 

Key Duties and Responsibilities

Night Porter: Key Duties and Responsibilities:

  • In the event that a guest is late arriving from his/her destination, check-in procedures will be required to be carried out.
  • The guest will be made to ensure that he/she is made comfortable and any food and beverage requirements that he/she may have is catered for.
  • Porterage service.
  • Room Service/Bar Service as requested by guests
  • Cleaning duties or any other duties outlined by the Operations Manager/Night Manager/Night Auditor on a daily, weekly, or monthly basis.
  • Ensuring that all bar service is adhered to, in relation to our licensing restrictions.
  • Ensuring all fire and safety procedures have been carried out and recorded, as per your remit.
  • Ensuring the safety/security and comfort of our members / guests and owners at all times by monitoring all areas of vulnerability i.e. machinery / doors / equipment / gas fires and or cookers etc.
  • To perform the Night Audit procedures, if required.
  • To carry out and complete fire walks.
  • To carry out & complete security checks.
  • Check-out procedures, if guest is checking-out before Front Desk commence in the morning.

 

HEALTH & SAFETY 

  • To ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other person on the premises.
  • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management.
  • To be aware of trained first-aid personnel on the premises and the location of first aid box.
  • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work.
  • Reports all potential and real hazards immediately
  • Fully understands the hotel's fire, emergency, and bomb procedures
  • Co-ordinates work, and works in a safe manner that does not harm or injure self or others
  • Anticipates possible and probable hazards and conditions to avoid mishaps
  • Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct

 

 

This job description is not all inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve as the development expands and other duties may be required to meet the on-going needs of the company. 


Requirements

 

   The ideal candidate will possess at least 1 years' experience as Night Porter in a 4* hotel setting

 

Perks and Benefits of working at The Fleet Hotel
  • Competitive rate of pay
  • PRSA pension scheme
  • Career progression opportunities across the Windward group
  • Employee Assistance Programme
  • Digital Wellness Programme
  • Complimentary, high quality meals on duty including breakfast, lunch & dinner
  • Discounted room & dining rates in Windward properties for you as well as friends and family
  • Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days




About Windward Management

The Fleet Hotel is managed by Windward Management.

 

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

 

Join Us Today as an Night Porter

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