Enterprise Digital Specialist

6 months ago

Dublin, Ireland Microsoft Full time

Overview

As a Modern Work Digital Specialist, you will play a vital role in driving business growth by generating pipeline, engaging with managed accounts, building strong relationships, and closing sales. It will be essential to understand and have the ability to articulate the benefits of AI in the context of Modern Work, having a strong understanding of the Enterprise Technology Stack, and strong experience selling into large business. 

In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

We are looking for an Enterprise Digital Specialist, specializing in Modern Work solutions , you will work with our most important customers within our enterprise organization. You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft. This opportunity will allow you to accelerate your career growth, develop deep business acumen through engaging with Enterprise level organisations, hone your selling skills, and become adept at deal structuring.


Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Qualifications

Required/Minimum Qualifications (RQs/MQs)

Experience in sales and negotiation experienceOR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND relevant sales and negotiation experience or related work or internship experience. OR equivalent experience

Additional or Preferred Qualifications (PQs)

Experience selling cloud services to large/global customersStrong presentation, written, and verbal communication skills.Understanding of partner ecosystems and the ability to leverage partner solutions/services to solve customer needs. Knowledge of enterprise software solutions and cloud platform competitor landscape.Demonstrate the business value of Microsoft's solutions with an understanding of Microsoft's strategies and products relative to major Microsoft competitors.Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment. Capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately. Build relationships, collaborate, and influence across organizations, functions, and stakeholder groups. Operational and sales excellence discipline, including planning, opportunity qualification and creation, stakeholder communication, services/partner engagement and sales excellence practices including pipeline and opportunity management.A desire to learn, grow, and drive change.

Responsibilities

Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. Meet operational standards and maintain reporting accuracy for key metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis. Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights. Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.  Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving. Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs. You will be on point to prospect for, and to orchestrate an extensive v-team covering multiple solution pillars, qualifying and selling solutions that will empower their employees and drive their business and work in a team, enabling and accelerating the customers through digital transformation. Engage with Partner(s) - Leverage and scale through aligning early with Global Partner Solutions (GPS) organization’s prioritized partners. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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