Assistant Front office Manager

1 week ago

Dublin, Ireland Royal Marine Hotel Full time

The Royal Marine Hotel is currently accepting applications for the position of Assistant Front Office Manager to help oversee the front office department of our 228 Bedroom Hotel.


We are seeking an enthusiastic, professional, motivated and hardworking individual with a desire to provide excellent customer service. This is not an office based position but requires leading from the lobby.


Principle Responsibilities:


The Assistant Front Office Manager will be charged with leading and motivating the front office team to deliver outstanding levels of service to guests of the Hotel Responsible for all front office functions and team. As a department leader, directs and works with managers and team to successfully execute all front office operations, including guest arrival and departure procedures.


Role Requirements:

 Help to establish and implement standards, ensuring all services offered are of the highest 4* quality and all employees are trained in the delivery of same.

 Help set high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

 Identify and analyse operational challenges and facilitate the development of solutions to prevent reoccurrence.

 To liaise with the accommodation and maintenance department daily to ensure that potential issues are dealt with in a controlled manner.

 Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.

 Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback and individual coaching when needed

 Providing guidance and direction to team members, including setting performance standards and monitoring performance.

 Manages staffing levels to ensure that guest service, operational needs, and financial objectives are met through forward planning.

 To ensure compliance in relation to Health & Safety and statutory requirements.

 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

 To maintain a strong visible presence in the department. 

 Ability to recruit, train, develop and retain team members.


The Candidate:

The ideal candidate must have;

 Previous supervisor experience in a similar position within a 3* or 4* property.

 Excellent attention to detail and the ability to motivate self and team.

 Strong, professional communication skills are essential, both oral and written.

 Previous experience in a high-volume property.

 Fully competent in the property management system, HOTSOFT or similar PMS.

 The ability to work under pressure, on their own initiative and have a passion for the hospitality business.



In return, we offer excellent employee benefits including:

  • Length of Service Rewards
  • Internal Training Rewards
  • Upselling & Other Departmental Rewards
  • Discounted Spa treatments
  • Educational Assistance - for Hospitality & other professional courses
  • On-site Gym and pool
  • Meals during shifts, Healthy Snacks 
  • Free on site tea/coffee 
  • Free parking, Bike to work scheme & other commuter plans
  • Staff Discounts on accommodation in our Sister Properties
  • Opportunities for advancement & Career Development
  • Achievers of the Year 
  • Leaders of the Quarter 
  • Achievers of the Month
  • Employee Referral Bonus
  • Complimentary Golf 
  • Team & Departmental Rewards



Hotel Facilities

  • 228 well appointed Bedrooms
  • 12 Dedicated Meeting Rooms set in the original Victorian Building which have been meticulously restored
  • The Carlisle seating up to 500 delegates
  • Bay Lounge, ornate yet entrenched in history in a perfect setting ideal for afternoon tea
  • Hardys Bar incorporating a modern design serving a trendy menu
  • Dun Bistro featuring a mix of both modern and period design featuring a European menu
  • Pier Health Club with an 18 metre pool and a cardiovascular exercise facility with state of the art equipment. Our luxurious SansanaSpa which has nine treatment rooms including a Razul Chamber, a Hydrotherapy Bath and Dry Flotation Room
  • The Team at the Royal Marine is exciting and extremely dynamic; and always working at developing a continuously growing business and a vibrant Hotel.



If you wish to apply for this position please do so online attaching a copy of your CV for consideration.


  • Assistant Front Office Manager

    3 months ago

    Dublin, Ireland Anantara Full time

    Job Description You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation. You will support efforts to maintain the highest level of quality in both products and services including the design of training plans, and running of training sessions for all Front Office team members. You will help to ensure...

  • Assistant Front Office Manager

    3 weeks ago

    Dublin, Ireland Marriott Full time

    Job Number 24161604 Job Category Rooms & Guest Services Operations Location The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and...

  • Assistant Front Office Manager

    3 weeks ago

    Dublin, Ireland Marriott International Full time

    Job Number 24161604Job Category Rooms & Guest Services OperationsLocation The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a...

  • Assistant Front Office Manager

    3 weeks ago

    Dublin, 17, Ireland Hilton Full time

    Assistant Front Office Manager - Hilton Dublin Airport WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. Hilton Dublin Airport hotel is only 8 kilometres from the Airport and only 10 km from Dublin's city centre and the traditional fishing village of Howth. Our restaurant serves classic Irish...

  • Hotel Front Office Manager

    2 months ago

    Dublin, Ireland Royal Marine Hotel Full time

    The Royal Marine Hotel is currently accepting applications for the position of Front Office Manager to oversee the front office department of our 228 Bedroom Hotel.We are seeking an enthusiastic, professional, motivated and hardworking individual with a desire to provide excellent customer service. This is not an office based position but requires leading...

  • Front Office Assistant

    4 months ago

    Dublin, Ireland The Address Citywest Full time

    JOB TITLE:                                 FRONT OFFICE ASSISTANTRESPONSIBLE FOR:     To greetguests in accordance with training and allocate rooms according to laid-downprocedures. The main duties involved in the role of aFront Office Assistant at The Address Collective are outlined below howeverthis list is not...

  • Full Time Front Office Assistant

    1 week ago

    Dublin, Ireland Radisson BLU St. Helen's Hotel Full time

    Radisson Blu, St. Helens Hotel Dublin is currently looking for a Front Office Assistant to be part of our team. As a team member with Radisson Blu, St. Helens Hotel, we take great pride in your own professional development. Whilst working with us, we will provide you with coaching and guidance to help you progress within the company and support you in your...

  • Front Office Manager

    1 week ago

    Dublin, Ireland Leonardo Hotel Dublin Christchurch Full time

    Be Yourself – Be an Inspiration to Your Team – Be Leonardo  As a Front Office Manager, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be an integral member of the management team, inspiring a...

  • Front Office Manager

    1 week ago

    Dublin, Ireland Leonardo Hotel Dublin Christchurch Full time

    Be Yourself – Be an Inspiration to Your Team – Be Leonardo  As a Front Office Manager, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be an integral member of the management team, inspiring a...

  • Front Office Receptionist

    1 week ago

    Dublin, Ireland The Spencer Hotel Full time

    We are looking for a Full Time Receptionist to join the Front Office Team in the day to day running of the front desk in the Spencer Hotel to ensure the day-to-day operations are carried out in line with department and Hotel standards & to provide 100% quality service to guests at all times. The Company: The 4*Spencer Hotel, a member of the MHL Hotel...

  • Front Office Supervisor

    1 week ago

    Dublin, Ireland Conrad Dublin Full time

    DescriptionWELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in...

  • Front of House Manager

    2 weeks ago

    Dublin, Ireland The Fleet Full time

    Join our fabulous team at The Fleet Hotel as Front of House Manager.  The Front of House Manager is an important position working closely with the Senior Management Team. About Us The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the...

  • Python Front Office Risk Developer

    1 week ago

    Dublin, Ireland Avance Consulting Full time

    We are looking for a talented and experienced Python developer with exposure to Front Office and Market risk domain for one of our Global Investment Banking Clients.  · Work within an Agile team, writing requirements and specifications, developing strategic risk management and trading tools and maintaining existing code for the Front Office Risk technology...

  • Front of House Assistant

    1 week ago

    Dublin, Ireland Compass Group Full time

    Front of House Assistant ,13.95 per hour Dublin At Gather & Gather, we are known as one of Ireland & the UK's most distinctive workplace catering experts, we are passionate about great food, great coffee and putting our team members and customers at the heart of everything that we do. We are currently recruiting for a Front of House Assistant for Sky in Sky...

  • Front of House Assistant

    3 weeks ago

    Dublin, Ireland Gather & Gather ROI Full time

    Front of House Assistant - Front of House Assistant 13.50 per hour Dublin 15 At Gather & Gather, we are known as one of Ireland & the UK’s most distinctive workplace catering experts, we are passionate about great food, great coffee and putting our team members...

  • Front of House Assistant

    3 weeks ago

    Dublin, Ireland Gather & Gather ROI Full time

    Front of House Assistant - Front of House Assistant 13.50 per hour Dublin 15 At Gather & Gather, we are known as one of Ireland & the UK’s most distinctive workplace catering experts, we are passionate about great food, great coffee and putting our team members...

  • Front of House Assistant

    2 weeks ago

    Dublin, Ireland Gather & Gather ROI Full time

    Front of House Assistant - Front of House Assistant 13.95 per hour Dublin At Gather & Gather, we are known as one of Ireland & the UK’s most distinctive workplace catering experts, we are passionate about great food, great coffee and putting our team members and...

  • Front Of House Reception/Administrator

    1 week ago

    Dublin, Ireland Smyth Recruitment Full time

    Due to continued success, my client based in the Dublin 24 area is looking to recruit a Senior Office Administrator for an immediate start. This role requires the successful candidate to provide administrative support to the directors and senior staff members within the company. This role is a varied role with 90% administration and 10% front of house...

  • Administration Assistant | Dublin 22 | Office Based | €30-€35k

    1 week ago

    Dublin, Ireland Cpl Resources - Office Support Full time

    Join this dynamic team as a Junior Administrative Assistant and take the next step in your career. This role offers hands-on experience in a fast-paced environment, perfect for someone eager to grow and excel. Enjoy a competitive salary while working with a supportive team dedicated to your success. Located in Dublin 22, this role offers a convenient...

  • Front of House Porter

    3 months ago

    Dublin, Ireland The Fleet Full time

    Join our fabulous team at The Fleet Hotel as a Front of House Porter.  The Front of House Porter is an important position working closely with the Reception Team. About Us The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic...