Senior Manager, Clinical Laboratory Sciences

We’re looking for people who are determined to make life better for people around the world.

At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 41,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world.

Eli Lilly Cork is made up of a talented diverse team of over 1,700 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself

Organization Overview:

The Clinical Laboratory Sciences (CLS) organization is responsible for delivering reliable clinical data that enables our business partners and customers to make informed clinical and healthcare decisions. This requires an in-depth understanding of our clinical labs and data processes; the people that we manage; the functional partners with which we work; the quality standard to which our teams adhere; and the streamlined coordination and communications with our third-party providers.

The purpose of the Senior Manager, CLS role is to:

Provide solutions that enable the on-time delivery of our clinical portfolio.

Ensure that quality practices are at the core of all activities whether performed in-house or delegated to one of our TPOs.

Serve as first line supervision for their team members.

Foster an environment of shared learning where ideas, successes, and issues can be brought forward for the benefit of the entire team.

Responsibilities:

Employee Development

Attract, retain, and develop a diverse workforce including the training and integration of new staff. 

Model Lilly values to create/sustain an environment where performance and results are recognized and valued. 

Create and sustain an environment where team members, functional partners, and TPO staff feel comfortable speaking up, sharing ideas and providing feedback. 

Actively engage team members in developmental conversations; sharing performance feedback; identifying strengths and areas for development; providing timely coaching; supporting mentoring relationships; and engaging in performance management discussions and plans. 

Energize and inspire others to personally grow and exceed their own expectations. 

Meet Portfolio Deliverables through Project, Resource and Operational Management

Understand functional sourcing strategies and TPO providers to align CLS resource with needs and development timing. 

Accountable for the successful development and implementation of CLS deliverables for supported processes, molecules, and TPOs 

Manage resource allocation, utilization, and tracking to meet the demands of an evolving portfolio. 

Oversee CLS vendor relationships, engagements, communications, and coordination to ensure resource alignment and meet prioritization needs within TA and across the portfolio. 

Engage and lead timely communications in support of portfolio demands to raise awareness around delivery expectations, successful delivery of portfolio milestones, and/or issue resolution. 

Ensure registration strategies have appropriate CLS participation and routinely communicate plans and progress to those needing involvement, including CLS leaders. 

Collaborate with peers to coordinate resource needs and support CLS initiatives where needed. 

Monitor operational metrics to assess performance, ensure portfolio delivery, and deliver with quality and within budget. 

Business Process Development and Quality Management

Sponsor an environment of shared learning within your team and across the CLS function. 

Monitor, measure, and evaluate to identify process improvement opportunities. Work with team and organization to define action and then deliver. 

Work with peers to align where needed in support of business process and resource needs. 

Represent CLS in cross-functional initiatives to share perspective and ensure appropriate process considerations. 

Support CLS initiatives by actively and visibly participating as needed to support delivery. 

Process Improvement

Understand comprehensive CLS model to better identify, drive, and deliver process improvement strategies. This may include areas of focus like cycle time reduction, quality improvements, system/process improvements, or resource efficiency gains/savings opportunities. 

Work with partners to increase vendor/partner efficiencies. 

Incorporate learning from risk taking exercises into clinical and business processes.

Asset Protection

Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data collected via CLS processes. 

Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to TPOs or other outside parties. 

Accept obligation to Lilly for compliance to the integrity of the company. 

Maintain training compliance for all ethics and integrity focused training including Red Book. Ensure that this is a priority for team members and that they review, understand, and comply with Lilly asset protection. 

Basic Requirements:

Bachelor’s degree, a scientific, medical or project management related field preferred.

Ability to work in a virtual team environment, with outsourced partners.

Strong oral and written communication skills, able to communicate clearly and succinctly with team members and leadership.

Demonstrated ability to build and foster teamwork and to work across functions and regions.

Strong interpersonal and teambuilding skills; able to deliver effective coaching and feedback; positively manage and resolve conflict and demonstrate strong leadership and influence skills.

Ability to focus on multiple, competing priorities and demonstrate critical thinking.

Flexibility to adjust rapidly to unexpected business opportunities or altered priorities and deliver to timelines.

Ability to proactively identify potential issues and contingency plans.

Additional Skills/Preferences:

2+ years supervisory experience.

Experience in clinical research and drug development.

Strong Project Management abilities (timeline, monitor, budget, risk management, prioritization).

Knowledge of and experience with discipline-related processes and technology and emerging IT capabilities used for clinical trial data and labs

Capacity and workload management expertise

Attention to detail. 

Strong process orientation and customer/stakeholder focus. 

Domestic and International travel may be required (10% per year)

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

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