Technical Services Support Engineer

6 months ago


Dublin, Ireland Apleona HSG Facility Management Full time
Advert Text

Overall Purpose of the Job

A member of our Technical Mobile Team and reporting to the M&E Manager, you will assistand take ownership in providing Facilities Management & Facilities related projects,including moves management, space planning, administration, financial control, logistics,H&S, Energy Management of the highest quality, checklists, minor maintenance enablingthe business to carry out their business activities in a safe comfortable, productive & costeffective environment.

Main Duties and Responsibilities

To organise and control Pre planned and reactive maintenance work on client sites on a wide range of Building Services systems and equipment. Preparation and delivery of Sales Quotations (SQs). Report on SQ KPIs, efficiency KPIs of Technical Team andTraining KPIs of Mobile Technical Team. Develop and deliver strategic improvement to service deliver. Develop and maintain Mobile Technical Team KPIs to track efficiency. Development SOPs as required to manage Mobile Technical Team activities. Consult and work with the site Health & Safety officers to ensure that all work is carried out safely and that all aspects of operator and contractor training are maintained and recorded. Co-ordinate the management of In-House and on site contractor activities, including Risk assessments, Method statements. Implement and adhere to a Quality system for the management of procedures and documentation. Liaise with specialist sub-contractors and engineers with other disciplines to ensure the efficient operation of plant / areas without disruption to the client. Assist in the operation of the service contracts in a pro-active manner so as to minimize difficulties with the building environmental systems and maximise commercial return to Apleona. To manage the delivery of day to day engineering maintenance services across multiple sites using in House technical staff and contractors. Liaise with the Clients or Contract Managers, particularly in relation to the planning and organisation of works that may affect the normal business activities of the site. Develop the specification of remedial/works for costing. Assist in obtaining Quotations / tenders for the remedial and project works. Maintain a comprehensive record of maintenance activities, particularly in respect of annual validation and certification of fixed equipment and systems.

Person Specification

Highly motivated and comfortable working in a fast paced environment. Flexible attitude to work and a sharp focus on safety, service delivery and quality. Good technical knowledge as well as the ability to project manage and multitask. Good oral, written communication skills and customer service skills. Full, clean driving license. Ability to cope well under pressure. Exercise initiative and prioritise duties accordingly. Able to work to a high standard against agreed timescales with limited supervision. Able to produce solutions which reduce cost and satisfy customers. Demonstrate effective communication and negotiation skills.

Qualifications and Experience

Highly motivated and comfortable working in a fast paced environment. Flexible attitude to work and a sharp focus on safety, service delivery and quality. Must have a proven track record in the execution and recording maintenance of detailed mechanical and electrical building services. Experience in the implementation of a Quality system for the management of procedures and documentation. Must hold a recognisable engineering qualification or be able to demonstrate significant experience. Experienced in the application and operation of Permit to Work systems. Computer literate, conversant with the major software packages, word processing, spreadsheets etc. Experience of working in a similar environment where reliance is placed upon individuals carrying responsibility for their actions 

 REF:12343



  • Dublin, Ireland Amazon Ireland Support Services Limited Full time

    Amazon's Customer Service (CS) department is seeking an experienced Technical Program Manager to join the team. The successful candidate will be a key member of the CTAP team, which is responsible for driving high-visibility CS programs that have a direct impacting the customer experience. The ideal candidate will be an experienced Technical Program Manager...


  • Dublin, Ireland ServiceNow Full time

    Job DescriptionWhat you get to do in this role:    In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer...


  • Dublin, Ireland RBK Full time

    Our client, a global provider of machinery automation solutions, are seeking to recruit a Junior Technical Support Engineer to join their expanding Dublin team. As a Junior Technical Support Engineer you will play a critical role in assisting customers with product information, diagnosing and resolving technical issues and set-up and training on various...

  • IT Support Engineer

    4 weeks ago


    Dublin, Ireland NTT DATA Services Full time

     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. OverviewNTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Cherrywood...

  • IT Support Engineer

    1 month ago


    Dublin, Ireland NTT DATA Services Ireland Limited Full time

    Overview NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Cherrywood Business Park in South Dublin. The Engineer is responsible for the technical support of hardware and software across the sites for all hardware and software Incidents and requests for end-user computing...


  • Dublin, Ireland MongoDB Full time

    About the team MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, as...


  • Dublin, Ireland ServiceNow Full time

    Job DescriptionWhat you get to do in this role:    The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts....


  • Dublin, Ireland Datadog Full time

    Technical Support Engineer 1 Dublin, Ireland We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and...


  • Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...


  • Dublin, Ireland Datadog Full time

    Technical Support Engineer 2 Dublin, Ireland We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and...


  • Dublin, Ireland ESB Full time

    Position Description Renewable Operations is a division within ESB Generation and Trading with responsibility for the management of the Operation and Maintenance of ESB's renewable assets portfolio. AspartofdeliveryoftheNet Zero by 2040Strategyit is our ambition that we will generate 70% of our electricity generation from renewable assets by 2030 with 1.7GW...


  • Dublin 12, Ireland Integrated Project Services Full time

    Job Description Are you an enthusiastic  Graduate Building Services Engineer ? IPS is hiring! Join our industry-leading team at our European office based in  Dublin, Ireland , and become part of our enriching Graduate Programme. As a member of our team, you'll collaborate with a diverse and inclusive group of Designers, Architects, and Engineers. In...


  • Dublin, Ireland Tandem Project Management Limited Full time

    Summary: Our client is a biopharmaceutical company based in West Dublin looking for a Technical Services Specialist who will have responsibility in supporting the cGMP manufacture of biological bulk drug substance (BDS). The Technical Specialist will provide processing expertise to support routine commercial manufacturing, technology transfer, and process...


  • Dublin, Ireland Crossflow Air Conditioning Ltd Full time

    Crossflow are currently recruiting for an Engineering Technical Support Assistant, for assisting the contracts managers in our Smoke Ventilation Department, on existing and new projects. The role is office based, with site visits when needed by contracts managers. The Responsibilities for the role will involve the following: Assisting Contracts Managers with...


  • Dublin, Ireland Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Cloud Support Engineer

    6 months ago


    Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full time

    ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • Dublin, Ireland MongoDB Full time

    MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...


  • Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full time

    ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...

  • Cloud Support Engineer

    6 months ago


    Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full time

    Job summaryABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • Dublin, Ireland NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.  Purpose of the RoleYou will work as part of an Engineering Squad responsible for designing and developing API's and integration flows using Mule ESB Anypoint...