Contractor Transfer Agency Manager, Investor Operations

1 week ago


Dublin, Ireland MUFG Investor Services Full time
Job Description

This is 6 months contract to support our Transfer Agency Services. Main responsibility is to support management ensuring that: 

  • The TA team supports the client integration process and the experience is professional and positive for all parties involved.
  • All sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments are managed to a high quality standard.       
  • Support the individual performance of direct reports through regular one to one meetings, regular performance discussions, career coaching and development as requested, and assist direct reports with the performance management and development of their teams. 
  • Be part of internal Client Relationship (CRM) framework and participate in regular service review calls with assigned Client(s), CSMs, and other internal departments.
  • Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Qualifications

  • Diploma or bachelor’s degree preferably in a business related field or related experience
  • 5+ years of operations experience in financial services, fund administration, asset management, banking or client service with 3+ years in a managerial capacity
  • Knowledge of Investor Services processes and related functionalities an asset
  • Existing client/customer service experience 


Additional Information

What’s in it for you to join MUFG Investor Services?   

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.  Oh, and we really walk the talk when it comes to HYBRID WORKING.     

So, why settle for the ordinary?  Apply now for a Brilliantly Different career.   

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. 



  • Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionOur transfer agency services provide integrated, best-in-class coverage for investors and simplifies complexity to enable investors to focus on new and diversified growth strategies. Reporting to the Director, Investor Services you will:Ensure the TA team supports the client integration process and the experience is professional and positive...


  • Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionSupport and drive department initiatives, projects, budget adherenceSupport team in department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, reporting and cash.Ensure the IO team supports the client integration process and the experience is professional and...


  • Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionBe an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.• Support the quality control review process of daily deliverables adhering to company and department policies and procedures...


  • Dublin, Ireland HedgeServ Full time

    HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic...


  • Dublin, Ireland State Street Full time

    Who we are looking for:State Street is seeking a Head of Transfer Agency (PCF 33) for Ireland responsible for teams in both Dublin and Kilkenny.Reporting to both the EMEA Head of Transfer Agency and the COO of Ireland, the role will be required to demonstrate exemplary leadership skills, a comprehensive knowledge of relevant Transfer Agency product and...

  • Project Manager

    2 months ago


    Dublin, Ireland Expleo Full time

    Responsibilities Develops strategies and directs teams ensuring that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off. Facilitates scoping and business priority setting for complex changes, engaging senior stakeholders as required. Scope of responsibility includes any and all phases of the project...


  • Dublin, Ireland State Street Full time

    Who we are looking forDeliver high quality client service both internally and externally by incorporating experience and industry knowledge in daily workflow so as to complete increasingly complex tasks on time and accurately.Why this role is important to usThe team you will be joining plays an important role in the overall success of the organization....


  • Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionBecause of demand and growth within the Application team we are looking for an Application Analyst. As a successful candidate you will manage the delivery of internal operations and support and in doing so you will work with vendors and be part of an internal team managing a portfolio of in-house/vendor applications. You will play a crucial...

  • Transfer Agency

    4 months ago


    Dublin, Ireland Brown Brothers Harriman Full time

    At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application! What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can....


  • Dublin, Ireland HedgeServ Full time

    HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic...

  • Fund Servicing Analyst

    4 months ago


    Dublin, Ireland JPMorgan Chase & Co. Full time

    An exciting opportunity to join our Transfer Agency AML Refresh team in Dublin! The main function of the team is to perform the annual ongoing due diligence, risk re-assessment and investor identification process for all investor accounts. This includes financial crimes compliance covering AML, sanctions screening, controls regarding the financing of...


  • Dublin, Ireland State Street Full time

    IFDS Ireland has an opportunity for a detail-orientated professional to join our high performing Transfer Agency Operations Team as a Registration AML/CTF Manager, Assistant Vice President This is a permanent position contract. The ideal candidate has 5 years or more Fund AML/CFT experience and has prior experience as a people and operations/business manager...


  • Dublin, Ireland State Street Full time

    Main purpose of role:The Onboarding PMO / Project Management Support Senior Associate will be part of European Onboarding team in the Transfer Agency DepartmentThere are two main parts to this role:(30%) PMO Associate – tracking and dissemination of budgets in addition to faciliiating and assisting in the continuious improvement and overall team...


  • Dublin, Ireland Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...


  • Dublin, Ireland State Street Full time

    Main purpose of role:The Onboarding PMO / Project Management Support Senior Associate will be part of European Onboarding team in the Transfer Agency DepartmentThere are two main parts to this role:(30%) PMO Associate – tracking and dissemination of budgets in addition to faciliiating and assisting in the continuious improvement and overall team...


  • Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionWe are seeking a highly skilled and experienced Global Tax Compliance Manager to join our dynamic team. Reporting to the Finance Director, Technical Accounting, Tax, and ESG, the successful candidate will be responsible for: Global Tax Compliance: Ensuring timely and accurate completion of tax compliance globally, including but not limited to...


  • Dublin, Ireland MUFG Investor Services Full time

    Company Description Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund...


  • Dublin, Ireland Glanbia Full time

    The Opportunity Glanbia is a public Company listed on the Dublin and London stock exchanges. Investor Relations (“IR”) is responsible for the communication of all financial results as well business model to the investor community. IR leads the engagement process for Glanbia with its institutional investors and potential investors. This results in the...


  • Dublin, Ireland State Street Full time

    1.  JOB SUMMARY -An entry level project management role.The Project Coordinator is responsible for the project coordination within Transfer Agency.He/she will actively participate in project meetings, monitor the progress of  assigned projects and provide updated status to the business units. The Project Coordinator will document issues, coordinate...


  • Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionReporting to the Associate Director, a list of your responsibilities will include:Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cashBe a main contact for daily client inquiries and deliverables within your team,...