Current jobs related to Investor Services Manager - Dublin - HedgeServ
-
Administrator, Investor Services
2 months ago
Dublin, Ireland HedgeServ Full timeHedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic...
-
Senior AML Associate, Luxembourg Market
5 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing. ...
-
Senior Associate Director, AML
4 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing. ...
-
Associate, Client Operations, Fund Administration
6 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund...
-
Senior Associate, AML
5 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing. ...
-
Director, Trusts
6 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14 global...
-
Senior Associate, IT, Azure Administrator
4 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund...
-
Director, Governance
6 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description What’s in it for you to join MUFG Investor Services? Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel...
-
Contract - AWS Ops Engineer
5 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. ...
-
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionThis growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing...
-
Associate, IT, Application Analyst
4 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. ...
-
Global Tax Compliance Manager
3 months ago
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Global Tax Compliance Manager to join our dynamic team. Reporting to the Finance Director, Technical Accounting, Tax, and ESG, the successful candidate will be responsible for: Global Tax Compliance: Ensuring timely and accurate completion of tax compliance globally, including but not limited to...
-
Contract - AWS Operations Lead
5 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. ...
-
Investor Relations Director
6 months ago
Dublin, Ireland Glanbia Full timeThe Opportunity Glanbia is a public Company listed on the Dublin and London stock exchanges. Investor Relations (“IR”) is responsible for the communication of all financial results as well business model to the investor community. IR leads the engagement process for Glanbia with its institutional investors and potential investors. This results in the...
-
Fund Servicing Analyst
6 months ago
Dublin, Ireland JPMorgan Chase & Co. Full timeAn exciting opportunity to join our Transfer Agency AML Refresh team in Dublin! The main function of the team is to perform the annual ongoing due diligence, risk re-assessment and investor identification process for all investor accounts. This includes financial crimes compliance covering AML, sanctions screening, controls regarding the financing of...
-
Shareholder Services Associate
1 month ago
Dublin, Ireland PIMCO Full timePIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the...
-
Junior Associate Director, Data Protection
2 months ago
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionEmployment Type: Fixed Term Contract – 12 months; Full timeResponsibilities:Reporting to the Director, Data Protection and having key responsibilities within the Data Protection Team, this is an exciting opportunity to join a growing and dynamic team with a global remit. Work with business stakeholders to complete and monitor data...
-
Customer Service Associate
5 months ago
Dublin, Ireland Davy Group Full timeAbout us From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders. Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range...
-
Client Management Associate
3 weeks ago
Dublin, Ireland Elevate Partners Recruitment Limited Full timeOur client, a leading Wealth Management firm, are seeking a Client Management Associate. This role will suit an ambitious and strong administrator with good stakeholder management ability and AML exposure. Key responsibilities will include: Ensure Investor profiles are input Allow access for clients to online services and reissue usernames and passwords as...
-
Customer Service Associate
5 months ago
Dublin, Ireland Davy Full timeAbout us From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders. Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad...
Investor Services Manager
3 months ago
HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.
HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.
The HedgeServ Investor Services department has an established global presence, with operations located in the Cayman Islands, Ireland, Poland, and USA. The team currently services a mix of private equity, hedge funds and hybrid structures. Using our proprietary technology, clients and investors experience an interactive, end to end, industry leading service. The team works with its clients and investors to introduce new technology solutions to continuously meet the demands of an ever-changing industry to support unique client structures and operating models.
Job Description
Investor Services Managers are responsible for the ongoing management of the Investor Services process within the guidelines and procedures provided by HedgeServ and under the supervision and guidance of a Director and Managing Director. Every Investor Services Manager will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the Director and Managing Director.
Key Accountabilities of the Role
The below list is not finite and may be added to. The combination of tasks required to be executed will vary depending on both client structure, client requirements and business needs.
Resolve investor transaction enquiries escalated by Supervisor or AdministratorEnsure all aged items on TA bank reconciliations are resolved timelyResolve complex AML/KYC documentation issues in conjunction with Compliance department MLRO where requiredReview Investor Transactions on HedgeInvestor® (HedgeServ proprietary Investor Services System)Review of Redemption Payment SchedulesReview and release wire transfer paymentsEnsure investor reporting is provided accurately and timely as agreed with clientEnsure client reporting is provided accurately and timely and in line with agreed client expectationsHandling complex calls from investorsIdentify areas for improvement in processes, personnel and structure for discussion with DirectorEstablish and maintain effective working relationships with the NAV, QA, Compliance departments within HedgeServReview annual fund audit requirements ensuring all items are addressed timely and accuratelyEnsure all investor audit requests are responded to accurately and timelyManage multiple client relationships ensuring constant liaison with both the client and the relevant NAV manager ensuring consistency and clarity of serviceManage investor services recruitment, training and performance evaluationsReview documentation upon initialization of new clientsHedgeServ operates a client focused structure which provides a wide-range of experience to all levels of employee. As such Investor Services Manager should be flexible and willing to adapt. Investor Services Manager should be capable of managing a team of up to 8 staff servicing multiple clients with various requirements and deadlines.
Skills:
IT LiterateStrong verbal and written communication skillsStrong analytical and problem-solving skillsAbility to work effectively both within a team structure and individuallyStrong inter-personal skillsGood initiative tempered with identifying when escalation is requiredStrong systems, product and process knowledgeReliable and dependableApproachableCommittedAbility to positively influence team moraleEducation:
Accounting, Finance, Legal or Business Degree – Minimum 2.2 honors degreeExperience:
A minimum of 5 years’ experience working in a hedge fund administration firm with at least 3 of those at Supervisor level is required. Alternative hedge fund experience may be consideredAbility to manage a team of up to 8 staff servicing multiple clients with various requirements and deadlines