Customer Service Associate
5 months ago
About us
From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders.
Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of services to high-net-worth individuals, self-directed investors, small-to-medium enterprises, credit unions, corporations, and domestic & international institutional investors.
Our culture is shaped around three values, which are at the heart of everything we do: client success, one Davy, and building a proud legacy. Sharing the same goals, we work together to deliver exceptional outcomes for our clients. As part of a team of over 900, you will be encouraged to learn and to grow, both professionally and personally.
About the role
An exciting opportunity has opened up in our Customer Service team. In the role, the successful candidate will:
- Act as a first point of contact for customers on all service related enquiries;
- Establish and maintain effective relationships with customers;
- Providing a professional service by processing all enquiries efficiently;
- Represent company services and brand positively;
- Research and build customer’s interest in the services and products available;
- Gather and record accurate client details;
- Liaise with internal teams to investigate and respond to all client queries raised;
- Assist with the Client Onboarding process;
- Contribute to projects and process improvements as required
- Comply with the Risk and Compliance frameworks, policies and procedures associated with the role.
Requirements
About you
We are looking for somebody who has the following background and skills:
- Third level qualification in a Business related discipline;
- Minimum one years’ experience in a customer service role;
- Good communications skills and customer focus;
- Persuasive, enthusiastic, outgoing nature with an ability to quickly build rapport with customers;
- Ability to work on own initiative and to strict deadlines;
- Organised and methodical while multi-tasking;
- A high level of proficiency in MS Word, Excel, Outlook and PowerPoint;
- A strong and flexible approach to working as part of a team.
What we offer
We offer a range of benefits and experiences to support your professional and personal growth, whatever your career stage. Our benefits are not just a number. Yes, we offer competitive salary, annual performance-related discretionary bonus, annual flexible benefits, employer pension contribution, and multiple insurance coverage. But more than that, we focus on developing our people to be their best, professionally and personally.
Training support provided by award-winning Learning & Development Team, extensive sports & social programmes (including free on-site gym & fitness studio), flexible working options, employee assistance programme, enhanced leave options, and social & community care initiatives are just some of the ways our people can empower themselves to be their best.
Important Information
Davy is an equal opportunities employer and we are committed to fostering an inclusive workplace. We value diversity both in background and in experience. You might not meet all of the requirements outlined in the above job description, but we would still like to hear from you. We review all applications received.
Appointment to this role is subject to the candidate's eligibility to work in Ireland.
Where agency assistance is required, our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to us by recruitment agencies will not be accepted for this role.
Davy Group is a member of the Bank of Ireland Group.
-
Customer Service Associate
5 months ago
Dublin, Ireland Davy Group Full timeAbout us From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders. Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range...
-
Customer Service Associate
3 months ago
Dublin, Ireland Getty Images Full timeCustomer Service Associate (Dutch Speaker) Location: Dublin, Ireland or London, United Kingdom Contract: Permanent, Full Time Work type: Hybrid The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels....
-
Associate/ Senior Associate
7 months ago
Dublin, Ireland StepStone Group Full timeis a rapidly growing Global Private Markets firm who provides customized investment and advisory solutions to some of the most sophisticated investors in the world. With $675 billion of total capital allocations, including more than $150 billion in AUM, we are highly diversified in the private markets across the globe and provide creative solutions to solve...
-
Customer Success Associate
7 months ago
Dublin, Ireland Datadog Full timeCustomer Success Associate - Dutch Dublin, Ireland As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high...
-
Customer Sales Associate-FT
2 months ago
Dublin, Ireland Gemaire Full timeHiring for the following location(s): 6510 Sierra Court, Dublin, California 94568 About Us Looking for a cool job? Join the HVAC industry leader! Heating and Cooling Supply is a division of Gemaire and a Watsco, Inc. company, a publicly traded organization (NYSE: WSO). We are the largest independent distributor of heating, air conditioning, refrigeration...
-
Customer Success Associate
4 weeks ago
Dublin, Ireland TalentSource International Full timeWe are looking for a Customer Success Associate to help onboard industry experts to the Company's innovative platform! If you are a recent graduate ready to kick start your career & learn key fundamental skills in the business world, this role may be for you! Training provided. The position involves lead generation and outbound outreach via Linkedin. Key...
-
Customer Success Associate
1 month ago
Dublin, Ireland TalentSource International Full timeStart date: January 2025!!Base salary + Competitive commission structure We are looking for a Customer Success Associate to help onboard industry experts to the Company's innovative platform! If you are a recent graduate ready to kick start your career & learn key fundamental skills in the business world, this role may be for you! Training provided. The...
-
Associate Level 1- Client Services
7 months ago
Dublin, Ireland 253 FIL Investment Management Ltd Full timeAbout the Opportunity Job Type: PermanentApplication Deadline: 27 April 2024 Title: Associate Department: Client Services Location: Dublin ,Ireland Reports To: Team Lead Join us as an 'Associate-Client Services' at Fidelity! If you enjoy phone conversations with customers, working from a premium location based in Dublin, Ireland and...
-
Customer Service Representative
6 months ago
Dublin, Ireland GLS Ireland Full timeGLS Ireland is a subsidiary of General Logistics Systems B.V. GLS realises reliable, high quality parcel services for over 220,000 customers in Europe, complemented by logistics and express services. Quality Leader in European Parcel Logistics is GLS' guiding principle, sustainability being one of the core values. Through wholly owned and partner companies,...
-
Customer Service Agent
8 months ago
Dublin, Ireland Calor Full timeWe are looking for a detail orientated and highly motivated candidate to deliver excellent customer service. You will be first point of contact for all Calor domestic and commercial customers throughout Ireland and will be responsible for exceeding expectations across all our customer touch points during their lifetime with Calor.Main responsibilities: ...
-
Customer Service Agent
1 month ago
Dublin, Ireland Flogas Full timeAbout the Role:Flogas is seeking a highly motivated and customer-focused Customer Service Agent to join our team. In this dynamic and fast-paced role, you will be the main point of contact for our LPG customers, spanning Bulk, Cylinder, Domestic, and Commercial segments. You will handle incoming enquiries, provide administrative support to the sales team,...
-
Customer Support Engineer
7 months ago
Dublin, Ireland 2040 KLA -Tencor Ireland Ltd. Full timeDescription We are looking for a talented Customer Support Engineer based in our Dublin, Ireland location. Major Responsibilities include: Customer service activities associated with updating, troubleshooting, diagnosing and repairing complex electro-optical and electro-mechanical equipment at customer site Representing the company to the...
-
Customer Service Representative
7 months ago
Dublin, Ireland Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Retail Associate
6 months ago
Dublin, Ireland TJX Europe Full timeJOB DESCRIPTION From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is...
-
Irish Client Service Associate
2 months ago
Dublin, Ireland Fisher Investments Full timeOverview The Opportunity: As an Irish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world’s preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in...
-
Customer Service Agent
6 months ago
Dublin, Ireland Excel Aviation Full timeExcel Aviation are recruiting for Customer Service Agents to join Ryanair's Ground Operations Team at Dublin Airport. These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our...
-
Customer Service Manager
6 months ago
Dublin, Ireland Elis Ireland Full timeThe company:Elis is an international textile, hygiene & facilities services business, operating in 29 countries across the globe, delivering a complete textile rental and laundry service. We offer everything from workwear to mats, mops, bed and bath linen, hygiene supplies and pest control services.With plants and distribution hubs across Ireland, Elis...
-
Associate Legal Counsel
2 months ago
Dublin, Ireland Parexel Full timeWhen our values align, there's no limit to what we can achieve. The ideal candidate for the Associate Counsel role has deep contracting expertise, first-rate legal and business acumen, excellent leadership and customer service skills, and a positive “can-do” attitude. The Associate Counsel is primarily responsible for drafting and negotiating a...
-
Senior Retail Stocking Associate
6 months ago
Dublin, Ireland Harbor Freight Tools Full time150844BR Senior Retail Stocking Associate 2437 US HIGHWAY 80 W DUBLIN GA Job Description A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you...
-
Senior Retail Sales Associate
7 months ago
Dublin, Ireland Harbor Freight Tools Full time148053BR Senior Retail Sales Associate 2437 US HIGHWAY 80 W DUBLIN GA Job Description A Senior Retail Sales Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have the...