helpdesk

Support the IT team in all aspects of technical service desk management, project tasks and monitoringAction and resolve all incidents/requests that come to the service desk queue or phone lines with the agreed service levelsEnsure that ticket assignments will maximise efficiencyEscalate tickets to the relevant level if required and request updatesEnsure that...

IT Helpdesk Support National College of Ireland (NCI) are seeking to recruit an IT Support person to join their Help Desk Team. The ideal candidate must have experience working in a similar role. Job Description The primary function of the role is to provide first level support to end users for all desktop, hardware, and software issues. Contribute to the...

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. As part of Places for People Group, PfP Students are experts in providing facilities management solutions for university campus...

An International Professional Services Organisation with offices in Dublin 2 are seeking to hire an experienced IT Helpdesk Technician to support their 800+ users with IT Support and Infrastructure maintenance. This is a permanent role with excellent benefits and progression opportunities. Hybrid role; The successful candidate will be required to work on...

Job Title: Helpdesk Support (Junior) Location: Dublin 8, Ireland (Hybrid working Model - Minimum of 2 days per week onsite) Start Date: 9th October 2026 Contract Duration: 12 Months with further extension.   Role Overview The Client is seeking to recruit Junior Helpdesk Support Engineer to provide Level 2 Technical Support within the Unified...

IT Support Engineer Level 1 PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team. Role Overview:As an IT Support Engineer Level 1 you will be the first point of contact for our clients who areexperiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support for common hardware and...

Recruitment: Helpdesk Administrator, Kilkenny Are you looking for an opportunity to join a high-performing IT Team in Kilkenny?We are seeking a Helpdesk Administrator to join our talented team of proactive professional advisors servicing clients across Ireland. This role is an excellent opportunity to build a rewarding career in one of Ireland's fastest...

Job Summary We are looking for a motivated Junior IT Administrator / Helpdesk Support professional to provide first-line technical support to end users. You will be responsible for troubleshooting IT issues, maintaining systems, and assisting with day-to-day IT operations across the organisation. Key Responsibilities Helpdesk & User Support Provide...

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

Ryanair, over our 40 year history has grown to become Europe's largest airline group connecting more guests across more routes than any other European carrier. We are a fast-paced, ambitious and innovative company, offering exciting career opportunities across aviation, technology, operations and support functions. Now is a fantastic time to join as we look...

ESB, Ireland's leading energy utility, seeks a HR Support Centre team member based at its Dublin head office. The role supports employees and pensioners with HR processes, enabling self-service where appropriate and escalating complex cases to higher-level HR support.The position offers hybrid working with in-person collaboration at least two days per week,...

IT Helpdesk Support EngineerLocation: Dundalk, Co. Louth, IrelandWorking Model: Fully Onsite (5 Days per Week)About the RoleWe are seeking a customer-focused IT Helpdesk Support Engineer to join a growing and dynamic IT services team based in Dundalk. This is an excellent opportunity for a motivated support professional who enjoys solving technical issues,...

eir business talent is currently seeking applicants for IT Support Specialist / Helpdesk for our client based in Cork. IT Support Specialist / Helpdesk Location: Cork - Office Based Duration: 12 months initially with intent to extend Overview Our client is looking for a dedicated and proactive helpdesk analyst with strong interpersonal skills and knowledge...

Wellington IT Group is seeking an IT Helpdesk specialist to provide expert, client-focused technical support via phone, email, or web.You will diagnose issues, document cases, and work with our implementation teams on client projects, with occasional on-site visits in Dublin or Belfast. The role emphasizes strong communication, problem-solving and service...

OverviewBDO Ireland are seeking a skilled IT Technician to join our growing team, providing exceptional technical support both onsite and remotely. The ideal candidate will have a passion for delivering professional and friendly assistance to end-users while effectively managing and resolving IT incidents. This role requires a meticulous approach to logging,...

Our client requires an IT Helpdesk Support Engineer to be part of a managed ICT Helpdesk service supporting over 1,000 staff across multiple Dublin and regional sites. The role involves providing first and second-level support, device configuration, and hands‑on deskside assistance for Windows 11 devices, Microsoft 365, and browser‑based business...

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin...

Our client, is one of Ireland’s leading commercial law firms, renowned for providing exceptional legal services to a prestigious portfolio of domestic and international clients. Due to continued growth within their IT function, they are seeking an IT Service Desk Analyst to join their established team. This is an excellent opportunity for an experienced IT...

Job DescriptionJob Title: Helpdesk Tier 2 AnalystDepartment: ITReports to: Helpdesk ManagerDate: 2026Overall Purpose of JobThe Helpdesk Support Analyst will provide tier 2 support to end users for all desktop, hardware and software issues. Provide excellent customer service and technical support to all Beacon Hospital departments, external users & create a...

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models,...