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Account manager with Italian- hybrid working
2 months ago
Account Manager with Italian
Our clients range from billion-dollar companies specializing in industrial solvents and chemical products to major, international food ingredients providers. Our clients look to leverage our unique business model, technology, and talented team to help them achieve a stronger, more profitable business model.
To accomplish our goals and serve our clients better, we are looking for individuals eager to develop our next customer sales campaigns, drive revenue, and convert new business opportunities. You will work directly with our clientsâ most interesting and demanding customers; helping us better understand their needs, develop product forecast models, and deliver a strong overall customer experience. The Account Manager reports to the Sales Manager.
We are dedicated to creating a personal growth environment where team members are provided opportunities to advance their professional development and are encouraged to explore their passions.
We invest in our culture to create a supportive environment that fosters team collaboration and creative problem-solving. We are transforming the way materials producers go to market and our team of disruptors are at the core of our success.
Main areas of responsibility:
Expanding revenue within assigned customer segments through multi-faceted engagements, including face-to-face, phone, and web-based platforms (email, IM, etc.)
Establishing new customer relationships through prospecting & sales efforts
Directing customer order forecasts to ensure assigned customer segment meets projections
Optimizing service levels to ensure a strong customer experience
Owning the entire customer experience, including processing customer orders, collecting payments, and coordinating order logistics
Utilising CRM platform to capture customer-related data and daily activities
Basic Qualifications:
Fluent in both written and verbal Italian and English
Entrepreneurial spirit with strong adaptability, creativity, and drive to succeed
Strong team player; motivated and extremely customer-centric
Solid negotiation skills
Analytical and problem-solving ability
Strong verbal and written communication skills
Experience in customer management
Preferred Qualifications:
Demonstrated ability to work effectively across internal and external organizations
Professional experience selling in a B2B environment
Experience developing go-to-market strategies to drive revenue growth
Experienced in the use of customer relationship management (CRM) software
Preferred Level of Experience:
0 to 3 years of work experience, depending on need, prior role & responsibilities.
Benefits:
100% employee-paid medical
Private pension w/ 4% match
Death in service
Income protection.
Location & Commitments:
Full-time, permanent
Report to office in Dublin 2
Contact me directly at buse.koc@cpl.ie or apply via LinkedIn