Italian Speaking Technical Support Engineer
3 weeks ago
Italian Speaking Technical Support Engineer: Dublin/Blanchardstown
I am delighted to bring this exciting Italian Speaking Technical Support Engineer opportunity to you. My client, a leading multinational SaaS client, is looking to fill this exciting opportunity due to internal promotions.
You will work out of their state-of-the-art hub in Blanchardstown, working 3 days per week onsite and you will offer technical support to their large client base from small independent companies to global retail chains.
You will be responsible for :
- Provide customer centric technical support over the phone, email and remotely.
- Install and config our clients SaaS product suite.
- Troubleshoot issues and escalate as appropriate
- Remote customer training
You will have :
- An IT Related Degree/Qualification
- Fluent in Italian and English
- Experience in a technical support role dealing with complex applications
- Excellent communication skills
- Positive attitude with a solutions oriented demeanour
This client offers exceptional career progression opportunities and has a proven record of internal promotions. For more details about this fantastic opportunity, get in touch ASAP for a confidential chat.
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