Customer Service Representative
1 month ago
My client is looking for an experienced customer service representative in their offices in Drogheda.
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Job Description:
â Booking sales-and promotion orders for his/her accounts; monitoring outstanding orders and
delivery times.
â Processing customer-and order data in SAP and CRM and ensuring that the service runs
smoothly.
â Reporting and analyzing complaints.
â Communicating with the logistics team to ensure on time delivery to customers.
â Ensuring optimal, efficient and qualitative execution of the work.
â Developing a knowledge of the companyâs products, facilities, website, policies &
procedures;
â Maintaining & updating the customer database.
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Qualifications:
â 3rd level Qualification is desirable.
â Accurate, stress-resistant and structured working method.
â Commercial and customer-oriented attitude.
â Good social and communication skills.
â Knowledge of Microsoft Office.
â Knowledge of SAP is an advantage.
â Professional command of the English language.
â Good knowledge of Spanish is a plus.
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Benefits:
â An interesting job with a lot of independence and lots of room for your own contribution.
â A varied position in a dynamic environment.
â An informal and pleasant work atmosphere in a challenging work field.
â Training and education that meet your needs.
â Salary negotiable according to the candidate.
â 25 holidays per year (plus bank holidays).
â Pension Scheme.
â Sick Pay Scheme
#CplOS24
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