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Receptionist | 30-35K | Dublin
2 months ago
Receptionist | 30-35K | Dublin
A prominent client based in Dublin are currently seeking a Receptionist to join their team. In this role you will be responsible for front of house, greeting clients, & building relationships. This roles in fully on-site, the roster duty entails shift work currently Monday to Sunday between 07:00 to 21:00 hrs. Shift allowance is also applied along with the base.
The main responsibilities of the position include:
- Greeting and directing guests, audiences, contributors, couriers, taxi companies and people attending for interview to the appropriate areas, ensuring that all visitors and any other individuals contacting RTà are dealt with in an effective timely and polite manner
- Operating the switchboard and answering and forwarding incoming telephone calls, transferring calls to the appropriate person or department and taking down and passing on messages where necessary
- Working with the wider Receptionist/ Telephonist team and performing general administrative tasks
- Providing front line PR out of office hours and during Prime TV broadcasting hours in the absence of Programme or other staff
- Liaising with the Communications, Programme or other teams to provide a first-line information service to the public and staff
- Working closely with RTÃâs Security team to report any incidents which may adversely affect our staff, visitors or premises
The Ideal candidate will possess the following:
- Excellent interpersonal skills
- Previous switchboard experience would be considered an advantage
- An awareness of best practice customer service
- Specific customer service skills â both face to face and on the phoneÂ
- Ability to manage and deal with difficult people in person on the phone in line with agreed processes/protocols
- Ability to evaluate situations and make effective decisions
- Excellent Microsoft Office skills
- Excellent communication skills
- Proven organisational skills
- Self-motivated with a proven ability to work under pressure and problem solve within tight timeframes
This is an excellent opportunity for a legal candidate looking to join a well-established company, where your work and input is acknowledged and valued and where you will progress in your career.
Please send CVâs to Clara.Barry@cpl.ie or apply directly for immediate consideration