Manager, Settlements Transfer Agency
Found in: beBee S IE - 3 weeks ago
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
- Responsible for co-ordinating delivery of the Settlements teams responsibilities ensuring data protection and regulatory requirements are met. Ensure effective and timely communication to all Settlements partners. Maintain strong control links and oversight with teams where Ireland have outsourced activities to those teams.
- Participate at client, audit, compliance, and all other external/internal meetings representing the TA Settlements function. Participate in Presentations to all levels (internal/external)
- Ensure people management activities are completed in an organised and timely manner including but not limited to:- Appraisals, Objective Setting, Training, 1-2-1’s including well-structured development plans for partners, recruitment/interviewing, etc. Ensure strong Diversity and Inclusion within the team. Confidently deal with partner development, mentoring, and coaching for Settlements partners. Tackle performance issues proactively.
- Collate annual Strategy Plans for the Settlements Team ensuring expectations are realistic whilst challenging. Maintain and report throughout the year on progress.
- Responsible for ensuring all client service standards and regulatory requirements are met in conjunction with managing all strategic, regulatory, and operational changes impacting the Settlements processes and teams.
- Ensure strong Employee Engagement Levels are maintained within the Settlements team.
- Ensure you and all partners within the Settlements team are adhering to Northern Trust policies, procedures, and controls.
- Prepare daily/weekly/monthly Management Reports within agreed timelines. Analyse and understand data.
- Ensure all Incident Reporting completed within the required timelines to a high standard and that solution-driven preventative measures are identified/implemented understood and procedures updated accordingly.
- Analyse errors and near misses and proactively implement risk-based solutions to prevent trends emerging.
- Involvement in Audits/Reviews relating to Settlements, leading management responses to effectively manage prescribed timelines.
- Continually improve the service offering to clients (both external and internal) and Investors.
- Analyse errors and near misses and proactively implement risk-based solutions to prevent trends emerging.
- Involvement in Audits/Reviews relating to Settlements, leading management responses to effectively manage prescribed timelines.
- Continually improve the service offering to clients (both external and internal) and Investors.
Skills/ Qualifications:
The successful candidate will benefit from having:
- Extensive track record in managing fast-paced deadline-driven functions, including effective problem-solving and decision-making within a pressurised environment
- Proven interpersonal people management, relationship building, mentoring, coaching, and team engagement skills
- In-depth experience of managing and implementing client service standards, regulatory requirements, strategic, regulatory, and operational changes
- Proven leadership and team-building qualities including delegation and the ability to motivate people/teams
- Excellent planning and organisational skills
- Demonstrate an excellent understanding of effective risk management
- Ability to effectively problem solve and effective decision making within a pressurised environment
- Past Transfer Agency experience is advantageous
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
For further information, and to apply, please visit our website via the “Apply” button below.
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