Join our Talent Community for Opportunities in Our Transfer Agency Division

Found in: beBee S IE - 1 month ago

Limerick, Ireland Northern Trust Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department:

Are you looking for an opportunity to join a dynamic and evolving team? Look no further than our Transfer Agency department. We are building our Talent community and are looking for a variety of talent.

The Transfer Agency department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, finance and investor services. Transfer Agency is a growing department based over 4 locations. It’s a fast paced environment offering all partners excellent opportunities to grow their careers.

If you're interested in working in a fast-paced environment with a growing team, we invite you to join us in the Transfer Agency team.

The key responsibilities of the role include:

  • Assist the team with handling complex queries, including escalated cases.
  • Monitoring email inboxes to ensure all queries are completed within agreed service levels
  • Maintaining and managing records for both internal and external records
  • Build strong relationships with the investors, clients, internal Transfer Agency partners
  • Carry out complex activities with significant financial, client, and/or internal business impact
  • Work with contacts in Transfer Agency to resolve queries in order to meet dedicated deadlines
  • Analyse data from internal systems to identify opportunities for coaching, training and service enhancements
  • Maintain a thorough knowledge of the operational team procedures and processes
  • Technically sound in area of expertise and has broader knowledge of other areas

Skills/ Qualifications:

The successful candidate will benefit from having:

  • Previous financial services experience
  • Customer Service or call centre experience
  • Knowledge of day-to-day Transfer agency operations (desirable but not essential)
  • Attention to detail and strong accuracy
  • Analytical skills are required to research and resolve enquiries
  • Articulate written and verbal communication skills
  • Ability to research, understand and deliver solutions

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Talk to us about your flexible working requirements and together we can achieve greater.

For further information, and to apply, please visit our website via the “Apply” button below.

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