Technical Customer Support Specialist

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with...

Are you a graduate with a passion for tech? Who are CMS Distribution? CMS is a leading global distributor with over 35 years of history. Our overarching mission is to empower our people to exceed the expectations of our customers and vendors. We specialise in taking emerging technologies to market whilst growing established brands using a range of...

Retail Credit SpecialistMy client a Mayo based technology company with global operations have an intention to hire an experienced credit specialist to join their finance team. This position will be fully onsite Monday to Friday. This role would suit candiates who have credit/accounts receivable experience. ROLE RESPONSIBILITIES· Management of large...

Technical Support Associate – GermanOverviewMy client is multinational medical devices and health care company based in Galway, Ireland, they are hiring for a German speaking Technical Support Associate. The successful candidate will report to the EME/APAC Technical Support Team Lead in a fast-paced department Technical Support division.This role is a...

Retail Credit SpecialistMy client a Mayo based technology company with global operations have an intention to hire an experienced credit specialist to join their finance team. This position will be fully onsite Monday to Friday. This role would suit candiates who have credit/accounts receivable experience. ROLE...

Supply Chain Customer Specialist - PortlaoiseAn international chemical manufacturer based in Portlaoise has a full time, permanent vacancy for an experienced supply chain specialist to provide customer support.This role is the liaison with our customers to communicate our responsible for product manufacturing while maintaining a strong commitment to safety...

Description Team Horizon is seeking a Technical Shift Leader for our client based in Mayo. In the role, you will have the opportunity to lead an established team developing and guiding its members technically and professionally.  Delivering high levels of customer service, in this role, you will ensure the quality of the product, comply with all...

Role: Customer Service Advisor – Everyday BankingNI/GB Contact CentreLocation: KilkennyCpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Ireland’s promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic...

Role: Customer Service Advisor – Everyday BankingNI/GB Contact CentreLocation: KilkennyCpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Ireland’s promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic...

Technical Support Engineer – Level 3Our client are looking for a Level 3 Support Engineer with MSP/multi-site experience. This position can be based in the companies Galway or Naas site, and hybrid is available to the right candidate. The successful candidate will Manage all Incidents and service requests requiring 3rd level support within...

Technical Support Engineer – Level 3Our client are looking for a Level 3 Support Engineer with MSP/multi-site experience. This position can be based in the companies Galway or Naas site, and hybrid is available to the right candidate. The successful candidate will Manage all Incidents and service requests requiring 3rd level support within...

Role Overview:As a Technical Support Engineer, you provide support to customers, customer support personnel, and field support staff that is focused on advanced diagnosing, troubleshooting, repairing, and debugging the company's products including hardware, software and multi-system/multi-vendor/multi-network interoperability issues. Research and identify...

Our client:This client creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency. Role Overview: Research and identify solutions to software and hardware issues L3Responding to customer queries in a timely and accurate way, via phone, email or chat Diagnose and...

Description Team Horizon is seeking an experienced Validation Engineer for the role of Pharmaceutical Technology Specialist for our Client who are based in Co. Mayo. The successful candidate will be part of the Validation Department who are responsible for the qualification / validation of all CGMP equipment, systems and processes. The role of the...

Description Team Horizon is seeking a HR Specialist for our client’s manufacturing facility in the West of Ireland. Why you should apply: This is an excellent opportunity to join a world class manufacturing operation, with an outstanding track record of reliably delivering high-quality medicines to patients around the world suffering serious...

Description Engineering Project Specialist Team Horizon is seeking a Engineering Project Specialist for a leading pharmaceutical company in Mayo. The successful candidate will be responsible for safely coordinating and leading projects associated Facility, Utility and Equipment Projects. Key areas of responsibility include but (not limited to) on time...

Service Desk Engineer – Co. Mayo/Hybrid Our client, a state agency focused on promoting safety on Irish roads has an exciting opportunity for a Service Desk Engineer to join their team. The main purpose of this role is to resolve internal technical support tickets (incidents, service requests etc.) and to resolve them in a timely manner that meets SLAs and...

ref. 01181 Environment Health & Safety Specialist Join an exciting opportunity as an Environment, Health, and Safety Specialist. As a crucial member of our client’s site EHS team, you will play a key role in providing support, guidance, and expertise to your assigned area, ensuring strict adherence to environmental and safety requirements. The...

Service Desk Engineer – Co. Mayo/Hybrid Our client, a state agency focused on promoting safety on Irish roads has an exciting opportunity for a Service Desk Engineer to join their team. The main purpose of this role is to resolve internal technical support tickets (incidents, service requests etc.) and to resolve them in a timely manner that meets...

EHS Specialist Co CavanCPL are continuing to work closely with global healthcare leader that helps people live more fully at all stages of life. Their portfolio of life-changing technologies spans the spectrum of healthcare, as they continue their exciting growth plans across Europe and specifically within Ulster. I am currently recruiting for a EHS...