Customer Service Advisor â Entry Level | Full time
4 weeks ago
Company Overview:
Covalen, a CPL company with over 25 years of experience in Business Process Outsourcing (BPO) and Managed Services, operates across multiple sectors, including Banking, Financial Services, IT, Energy, and Utilities. As an equal-opportunity employer, Covalen provides tailored outsourcing solutions globally.
Role Overview:
As a Customer Service Advisor, you will support Covalenâs client, a financial institution. You will be responsible for delivering best-in-class customer support while promoting the companyâs core values: Be Brave, Be Wise, Be Proud, and Exceed. This role requires multitasking, quick problem-solving, attention to detail, and the ability to perform under pressure.
Location:Â Henry Street, Limerick - Full-time onsite
Contract:Â Permanent
Working Hours: Monday - Sunday, 9 am â 5:30 pm. Flexibility to work on alternate weekends
Note: Participation in 9-11 weeks of full-time training (Monday to Friday, 9:00 am â 5:30 pm) is mandatory.
Responsibilities:
- Manage inbound and outbound phone calls in an efficient and timely manner. Collating information from customers via these telephone calls.Â
- Receiving inbound calls from customers through a virtual call center, answering various questions.Â
- Ensure that all customer records are kept up to date in accordance with the relevant CCMA/CPC regulations we adhere to.Â
- Drive sales to achieve targetsÂ
- Identify, convert, or refer new sales opportunities to meet customer requirements for both Regulated and Non-Regulated products, including cross-selling of relevant productsÂ
Requirements:
- Minimum 6 months experience in a customer service role.
- Excellent communication skills (spoken and written English).
- Eagerness to learn and grow within Covalen.
- Must be eligible to work full-time in the Republic of Ireland and must be able to pass all background checks.Â
Interview process:Â Â
- 1 Virtual interview with the Customer Operations teamÂ
- Online Tech and English language assessment.
Benefits:Â
- Career Development Â
- Extensive training and access to the Wellness ProgrammeÂ
- Employee Engagement Initiatives & CommitteesÂ
- Employee Assistance Program (EAP)Â
- Hive Medical Cash PlanÂ
- PRSA and Bike-to-Work Scheme Â
- Tax Saver TicketsÂ
- Be part of a great, friendly, and diverse teamÂ
Apply now or mail your profiles to aline.telles@covalensolutions.com
#Covalenlinkedin
#CplCovalen
#limerickjobs
#Limerick
-
Occupational Health Nurse
4 weeks ago
Limerick, Ireland Cpl Full timeCpl Healthcare in partnership with our client based in Limerick has an exciting opportunity for an Occupational Health Nurse - Full time on site. Our client is an international pharmaceutical company. Â An exciting opportunity has arisen for an experienced Occupational Health Nurse to join the dedicated Health, Safety Environmental (HSE) Team and be part...
-
Occupational Health Nurse
2 months ago
Limerick, Ireland Cpl Full timeCpl Healthcare are working with an international pharmaceutical company in Limerick in the recruitment of a full time Occupational Health Nurse An exciting opportunity has arisen for an experienced Occupational Health Nurse to join the dedicated Health, Safety Environmental (HSE) Team and be part of the development of a new occupational health...
-
Counter Manager
6 months ago
Limerick, Ireland Benefit Cosmetics UK Full timeOverview Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous! We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976...
-
Liz Earle
6 months ago
Limerick, Ireland Boots Full timeThe hourly rate for this role is €13 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz...
-
Clinical Nurse Advisor
4 weeks ago
Limerick, Ireland BMS Recruitment Full timeClinical support, advice and training role Pressure area care and moving & handling equipment Manufacturer enjoying consistent year on year growth and expansion Outstanding opportunity for a nurse seeking a new challenge Genuinely lovely people and culture, family feel! THE ROLE: As Clinical Advisor, the successful candidate will enjoy a varied role -...
-
Limerick, Ireland Cpl Full timeCpl FosterCare, part of the Cpl Group are looking for Independent Assessors to complete assessments and reviews of foster care applicants and approved foster carers, ensuring that children who live away from their home do so in a safe and secure environment with loving families. This position might suit someone who is retired, on a career break or...
-
Mechanical Engineer
1 month ago
Limerick, Ireland Cpl Full timeOn behalf our Manufacturing Client in Limerick, we are currently sourcing a Mechanical Engineer to join their Team.Key Responsibilities:Interfacing with our customers to deliver cost effective technical engineering solutions.Collaborate with customers, engineers, sub-contractors, suppliers, and in-house resources to ensure projects are completed on...
-
Limerick, Ireland TJX Companies, Inc. Full timeFrom designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving –...
-
Customer Service Specialist
3 weeks ago
Limerick, Ireland Harmonics Full timeCompany Overview: Our client is a global leader in advanced materials, renowned for providing innovative solutions in metals, alloys, and engineered materials across industries such as aerospace, defense, and electronics. They are committed to driving technological advancements and sustainability in their operations. Joining their team as a Customer Service...
-
Limerick, Ireland Cook Medical Full timeOverview The Customer Support and Tender Representative 1 is responsible for providing a professional, friendly and efficient service to Cook Medical Customers, Sales Teams and / or Distribution Partners (DPs) throughout the world covering all aspects of support including Customer Service, Tender Coordination and Finance Administration as required -...
-
Cleaner Full Time
1 week ago
Limerick, Ireland LONDIS Ireland Full timeCleaner - Full-Time at LONDIS Dock Rd, Co. LimerickWe are currently seeking a dedicated Cleaner to join our team at LONDIS Dock Rd in Co. Limerick for evening shifts. As a Cleaner, you will play a crucial role in maintaining the cleanliness and hygiene of our store, ensuring a pleasant environment for both our staff and customers.Perform general cleaning...
-
Evening Supervisor
4 months ago
Limerick, Ireland MACE Ireland Full timeMACE Thomas Street Limerick, Co. Limerick, are recruiting a full time Evening Supervisor to join their amazing team. MAIN PURPOSE OF POSITION:To operate within the store efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products. Previous supervisory experienceOperational...
-
Customer Service Specialist
3 weeks ago
Limerick, Ireland Hays Specialist Recruitment Full timeYour new company Our client is a leading supplier within their field. Your new role The Customer Support Representative will advocate for our customers, ensuring they receive exceptional service. Coordinate and manage the sales order process: orders, acknowledgements, invoicing, credits, etc. Serve as the liaison between customers, the sales team,...
-
Sales Assistant-Full-Time
3 days ago
Limerick, Ireland Ginos Gelato Full timeGino's Gelato - a leading Irish Retailer with multiple retail outlets and currently growing rapidly -is seeking general sales assistant for our store in the Crescent Shopping Centre, Limerick. The ideal candidates will have an outgoing nature, with good customer service skills. Previous experience is desirable but not essential.You must be available for the...
-
Evening Supervisor
4 weeks ago
Limerick, Ireland MACE Ireland Full timeMACE Thomas Street Limerick, Co. Limerick, are recruiting a full time Evening Supervisor to join their amazing team. 5/7 days variable. Experience in a similar role required.MAIN PURPOSE OF POSITION:To operate within the store efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and...
-
Staff Nurse â Intellectual Disability Services
2 months ago
Limerick, Ireland Cpl Full timeWe are seeking a dedicated and compassionate Staff Nurse to join our team in providing high-quality care for service users with intellectual disabilities. The successful candidate will play a key role in the management and delivery of direct care and will work closely with the Service Manager to ensure that care is client-focused, person-centred, and...
-
Principal UI/UX Designer
4 weeks ago
Limerick, Ireland Cpl Full timeJob Description SummaryThe Staff Interaction Designer collaborates with Marketing and R&D team members, applying user research methodologies and technical design skills to generate insights and concepts that lead to the development of digital interface product platforms for innovative medical devices and systems. As a member of the User Experience Design...
-
HR Advisor x 2, HR Services
6 months ago
Limerick, Ireland Northern Trust Corporation Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...
-
Senior Quality Control Specialist
1 month ago
Limerick, Ireland Cpl Full timeSenior Quality Control Specialist - E-Systems & ComplianceI am seeking an exceptional candidate for my client, a prominent biopharma company based in Limerick, Ireland. The Senior Specialist/ Expert Specialist-Esystems is a member of the Quality Control Laboratory and is responsible for operational and technical support of the laboratory electronic...
-
Sales Advisor, Crescent S/C, Co. Limerick
4 months ago
Limerick, Ireland Carraig Donn Full timeCarraig Donn have an opportunity for a Sales Advisor, Part time, to join the team in Crescent S/C, Co. Limerick.Become a part of our team. The successful candidates will be hard working, reliable, and enjoy working as part of a friendly productive team in a busy & fast-paced retail environment. The Company: Carraig Donn is Ireland's premier lifestyle...